Job Category: Community Services and Development
MADEC Australia’s Employment Services activities are focused on supporting those experiencing disadvantage in locations across NSW and VIC. Individuals that access the program receive support to reduce social, physical and other barriers that impact a person’s ability to attain and maintain employment, by identifying strengths and building skills that improve life outcomes.
Job Description
About the Role
As the Manager - Central Support, you will lead a dynamic team to enhance service delivery, ensure compliance, and drive continuous improvement. Your leadership will be key in motivating staff and achieving outstanding performance.
Oversee central support functions and ensure quality service;
Support operational sites to meet contractual obligations;
Lead and inspire the central support team;
Analyse data to prioritise coaching and support;
Develop and implement improvement strategies;
Manage training delivery and resources;
Handle audits and compliance activities;
Oversee employment fund claims and usage.
Desired Skills and Experience
About You
To be successful you will:
Have experience in senior leadership, preferably in Employment Services;
Possess strong negotiation, conflict resolution, and data management skills;
Be adept at managing change and delivering results;
Desirable: Hold a Certificate IV in Employment Services or relevant management qualifications.
A valid driver’s licence, National Police Check and Working with Children Check are a requirement for this role.
About MADEC Australia
From humble beginnings as a Mildura-based community organisation more than 50 years ago, MADEC Australia today is a leading national provider of employment, education and support programs. MADEC Australia Employment Services activities are delivered through the Workforce Australia programme in partnership with the Commonwealth Government.
Culture and Benefits
MADEC prides itself on providing a supportive environment with opportunities for personal growth and development.
What is in it for you?
Salary Packaging to the value of $15,900
Tax-free entertainment expense benefits available
Up to 5 weeks annual leave after three years of service (eligibility conditions apply)
Extensive end-to-end onboarding
Supportive national team
Additional personal leave, paid volunteer/charity leave and more!
24/7 access to an innovative, holistic employee assistance program that supports your emotional, mental, financial, and physical health.
Does this rewarding role sound like something you could see yourself doing? If so, do not hesitate to APPLY NOW! Feel free to contact Kaitlyn Burt, Director - Employment Services on 0427 505 427 or email hrmadec@madec.edu.au, or visit our webpage www.madec.edu.au to view our Careers Page to find a copy of the Position Description for this role.
How to ApplyTo apply please click the “Apply” button to register your interest.
Joining MADEC means you will join a team of dedicated, passionate, genuine, and responsible professionals who are all driven by the same vision, and that is, to improve the lives of those in need.
Helping People | Addressing Needs | Improving Lives
MADEC’s vision is to improve the lives of those in need, and as such we will continue to build a business that reflects the values of empathy, genuineness, that is ethical, passionate and responsible, and built on the foundations that everyone is welcome including the First Nations People and those of all ages, genders and abilities.
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