Mortgage Relationship Manager - Lismore NSW (full time permanent)Welcome to Summerland, where banking meets community values.We are a customer-owned bank and a certified B Corporation, dedicated to serving the residents of a vibrant Northern Rivers Region.At Summerland, we prioritise the well-being of our customers and our environment, ensuring that every financial decision we make aligns with our commitment to social and environmental responsibility.As we continue to grow, we are seeking passionate individuals who share our vision and want to contribute to the positive impact we make in our community.Join us and become part of a team that values integrity, sustainability, and the power of banking for sustainable community.About the OpportunityThis role is an integral part of frontline growth, managing all discharge and payout requests received by Summerland Bank.You establish and maintain professional and productive working relationships with all internal and external stakeholders, in addition to actively engaging in local community partnerships, volunteering, and sponsorship opportunities.You bring an engaging, 'can-do', and innovative style to proactively build and develop relationships with internal and external customers.You are open to new ideas, seize opportunities, and deliver simple, sustainable solutions.Key ResponsibilitiesWork with customers seeking external refinance to retain business and generate further mortgage lending or deposit opportunities.Achieve mortgage retention targets.Engage with Branch Lenders and Business Development Managers to support customer relationships.Proactively build relationships across Summerland.Develop relationships with key partners to better deliver performance requirements.Working for SummerlandOur values are:People Matter Most | Be Brave | Default to Positivity | Make Each Other Proud | Keep it SimpleOur value of 'People Matter Most' is the cornerstone of Summerland as we know our people are integral to the success of the business.Summerland is committed to creating a culture that enables staff to reach their full potential.Our people are guided by the customer-owned banking philosophy with staff working together with an approach that is collaborative, open, and transparent to ensure the sustainability of community.This is evidenced by Summerland being awarded the Kincentric Best Employer Award for the past three years.What We Can OfferIn return for your hard work and dedication you will receive:Attractive Salary + 11.5% SuperAdditional 5 days leaveAccess to paid volunteer leaveConcessions on retail banking and loans productsOther benefits include:Transformational culture - award winning culture (Kincentric Best Employer 2020, 2021 & 2022)Extensive development and recognition programFlexible work optionsWellbeing framework including Employee Assistance Program (EAP)Working with a professional, passionate, and friendly teamJoin our team.Apply today!If you are interested in a career in financial services, make the move towards a fulfilling career working alongside a diverse and inclusive culture that is local and community focused.Recruitment Pack & Position Description.To view the Position Description, please visit our Careers page.Click "Apply" and upload your resume and cover letter addressing the selection criteria in your application.Applications Close Sunday 03 November 2024.For further information about the position details or if you require any reasonable adjustments to the recruitment process or the role, please contact People & Culture on 1300 728 728Our Recruitment ProcessSummerland promotes a culture that actively seeks to include, welcome, and value diversity to enable people to contribute their best work.We encourage people of all abilities, Aboriginal and Torres Strait Islander people, young people, and people from culturally diverse backgrounds to apply for this job.Our screening process will include a mixture of online screening and assessment tools.As a guide, you should expect the process to include the following components:Resume and Cover Letter ScreeningInitial Phone InterviewLive Online or Face-to-Face InterviewsIf you are passionate about this role, and can demonstrate the skills and experience required, then we look forward to hearing from you.To find out more about Summerland, our culture and benefits, please visit: www.summerland.com.au#J-18808-Ljbffr