Seeking a Customer Service Operator who can hit the ground running with a positive attitude, ensuring the company's reputation is upheld. Join a reputable global company specializing in chemicals and ingredients. As the business continues to expand rapidly, they are seeking two Customer Service Officers to support smooth operations and uphold their strong reputation. About the role: As part of a large and growing team, the Customer Service Administrator will receive full on-the-job training and play a key role in liaising with customers and internal departments to efficiently process customer orders. Key Responsibilities Include: Processing sales and inventory transactions Creating and maintaining customer, supplier, and product records in our ERP system (JD Edwards) Monitoring product distribution to customers and following up on sales orders Handling inbound calls, addressing inquiries, taking orders, and responding to customer needs Collaborating with sales and support staff to ensure customer requirements are met Escalating issues to the Customer Service 2IC or sales team when necessary Requirements: Able to work full time in an office environment Full working rights to work in Australia