Switchboard Administrator - 24 Hour Shift
Queensland Health (Organisation site: http://www.health.qld.gov.au/)
Royal Brisbane and Women's Hospital, Herston
Permanent full time opportunity to provide a professional and courteous Switchboard service to staff and clients of the hospital, ensuring appropriate action and response within suitable timeframes.
About you
Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:
* Efficiently operate switchboard equipment by responding professionally to all incoming calls to the Hospital ensuring that the caller is transferred or redirected correctly and in a timely manner.
* Perform general administrative duties to contribute to the effective daily operations of the Switchboard Services department.
* Communicate regularly with all departments of the hospital to maintain accurate and current records for effective switchboard operations.
* Provide a service to support hospital staff in the allocation, coordination and fault repair of all pager units for the hospital.
Health Equity
It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS).
Benefits when working for us
* Rewarding career and development opportunities across a wide range of clinical and non-clinical areas.
* Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.
* Flexible working arrangements and competitive salary rates with annual incremental increases.
* Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging.
Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees.
Find out about the role in more detail and how to apply in the attached Role Description.
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
* RBH603186 Role Description (PDF, 351KB)
* Application Support (PDF, 860KB)
* Benefits for working with MN (PDF, 1.00MB)
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