McRae Motors is a very proudly family operated motor dealership with multiple franchises including Kia, Nissan, Ineos, Gmsv, Malibu and Axis boats and Bennington. Our company of 50+ valued employees across various sites is built on a solid foundation of extensive market knowledge, superior customer service and industry-leading expertise, and our people are genuinely considered one of our premium assets.We are now looking for the right candidate, with a strong focus on customer service, to join our successful Service team in the role of Warranty Administrator/Advisor.To succeed in this role, you will be someone who enjoys a challenge, working in a team environment with a focus on efficiency, safety and maintaining a high standard of work.Key responsibilities are:Processing and submitting warranty claims to manufacturers.Maintain accurate records of all warranty transactions and claims.Verify warranty information and ensure all necessary documentation is complete.Communicate with customers and service department staff to resolve warranty issues.Follow up on outstanding warranty claims and ensure timely payment.Keep up-to-date with manufacturer warranty policies and procedures.Assist with administrative tasks and support the service department as needed.Warranty Repack, tagging, storing and returning Warranty parts.Assisting with warranty audits.Requirements:Previous experience in a warranty clerk role within the automotive industry is preferred.Strong attention to detail.Excellent communication and interpersonal skills.Ability to work independently and as part of a team.High level of integrity and professionalism.High standards of professionalism and personal presentation.The successful applicant will receive a competitive salary and a team orientated commission structure.McRae Motors is a community minded, family owned business which prides itself on being an employer of choice throughout Albury-Wodonga region.If you think this role is for you, please send us your resume by clicking on the link below.
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