Who We Are:
Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats that delight consumers.
We are committed to innovation, quality, and sustainability. Our 35 brands, including three one billion Euro brands (Magnum, Wall's, Ben & Jerry's), have a strong presence in over 60 countries, generating annual revenue of over $8 billion.
All our brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products.
We have a well-developed strategy to deliver growth and value creation, which is clear on where to play and how to win.
We turn the ordinary into the extraordinary by designing unique and innovative Ice Cream experiences that make life taste better, creating joyful experiences.
In our Ice Cream business, we're crafting the future through innovation and imaginative minds, creating unique products.
We spark moments of happiness for people and within the communities where we operate.
The OmniChannel Ecommerce Manager role
Job Summary
We are looking for an exceptional OmniChannel Ecommerce Manager for Unilever Ice Cream to step-change our customer engagements by building a strategic partnership with key customers and supporting key account teams to build ecommerce-specific JBP's and to support and drive our Omnichannel retailers with delivery of activities across online platforms, with a focus on Woolworths and Coles.
Key Responsibilities
* Track ecommerce activation excellence versus predefined goals.
* Lead the design for channel for ecommerce based on channel insights - i.e., deep analytics to determine what is the optimised product range/online promotional plan.
* Ensure our products are showing up in the best way online meeting our Perfect Store Online guidelines.
* Track and report on digital campaign effectiveness and action optimizations, ensuring benchmarks are reached.
* Collaborate with the internal category team to develop online promotional strategies.
* Measure and analyse promotional activity, using insights and learnings to optimize future plans.
* Develop and drive integrated relationships with the internal brand teams, category teams and customer teams to embed omnichannel strategies.
* Educate internal stakeholders on ecommerce initiatives and build capability in this area.
* Drive the Test & Learn agenda to identify new opportunities, ensuring clear goals are set against key activities & knowledge share.
You Will Need To Succeed
Experiences & Qualifications:
* 3+ years of business experience, preferably cross-functional.
* Preferably have a commercial/category background and have worked with external partners/customers/agencies.
Skills:
* Have operational knowledge of the ecommerce and/or digital media channel.
* Commercially astute and knows how to creatively plan which digital levers to pull to drive growth & commercial outcomes.
* Strong ability to influence and work through others to deliver best-in-class results.
* Strong business & analytical acumen.
* Have a strong track record of sustained delivery, execution & building capability/talent.
* Strong communication, presentation, and interpersonal skills.
* Strong prioritisation and organisation skills.
* A passion for the rapidly evolving ecommerce landscape.
Leadership Expectations
You will be energized by delivering fantastic results.
You will be an example to others – both your results and your resilience.
You will constantly be on the lookout for better ways to do things, engaging and collaborating with others along the way.
As an individual, you are responsible for your own wellbeing and delivering high standards of work.
You must also focus on the Consumer and what they need.
You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
What Awaits You At Unilever Ice Cream?
The core of Unilever's culture is captured as Human, Purposeful, Accountable.
You will be joining a dynamic, flexible, and inspiring work environment that truly cares about your wellbeing, values what you do, and celebrates your success.
This is your opportunity to be part of a purpose-led business and a global community where you can progress your career both locally and internationally.
You will also benefit from amazing discounts on external company products, attractive employee referral reward program amongst other benefits.
This is a great opportunity to work within an iconic and global organization.
We have gained our reputation as one of the world's most admired employers by providing an environment where individuals can achieve their goals, both professionally and personally.
Make no mistake, we expect a lot from our people as they do of us.
If you can rise to the challenge, don't waste any time – apply now.
We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment journey.
Should you require additional information or reasonable adjustments to allow you to present your best self during this process, please contact [insert contact details].
Unilever is an organization committed to equity, inclusion, and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities.
This means we encourage people with all backgrounds to apply, including Aboriginal and Torres Strait Islander Peoples, Maori and Pacific Peoples, and people with disabilities.
Interested in learning more, check out our Reconciliation Action Plan and Workplace Adjustment Policy on the Unilever webpage.
At Unilever, we are interested in every individual bringing their 'Whole Self' to work, and this includes you.
We encourage you to advise us at the time of your application if you require any reasonable adjustment so that we can support you through your recruitment journey.