Drive continuous improvement in food & beverage operations, focusing on innovation, quality, and profitability. Lead a team of hospitality professionals to deliver exceptional customer experiences and exceed performance targets.Key responsibilities include maximising profitability, ensuring quality training, adapting rosters, and fostering a culture of excellence and teamwork. Collaborate with outlet and marketing teams to develop event calendars and cultivate relationships with guests, wine club members, and industry partners to enhance brand loyalty and drive sales.To succeed in this role, you will require:Minimum 1 year's experience in a similar hands-on managerial role in fine dining restaurants or 5-star hotels.Background in high-volume venues with excellent service.Experience with staff recruitment, training, and ongoing development.Capable of making decisions in real-time.Experience in stock management, ordering, and supplier engagement.Outgoing and fun management style.Hands-on approach and professional investment in the performance of the business.Initiative and motivation to build sales and marketing to grow revenue.Sound understanding of COGS, labor costs, inventory, purchase orders, and invoicing.Excellent knowledge of produce and beverages.Exceptional customer service and communication skills.High standard of grooming and presentation.Benefits include ongoing internal training, nationally recognised qualifications, and access to generous discounts across iconic Australian venues.