Employment Type
Permanent
Closing Date
3 Oct 2023 11:59pm
Job Title
Customer Service & Sales Consultant WA Regional
Job Summary
As a Retail Customer Service & Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description
Customer Service & Sales Consultant
Location: Western Australia
At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered. And this is where YOU come in, by playing your part in helping our customers connect: faster, better, and smarter.
We are currently hiring across Regional WA for the following Telstra Stores:
* TELSTRA ALBANY
* TELSTRA KALGOORLIE
About the Role
Are you an experienced Customer Service & Sales professional, who thrives on working in a fast-paced and rewarding environment? If yes, then this role is for you!
Duties
* Provide quality customer service to all customers
* Maximize sales by providing the latest product and service information to our customers
* Achieve sales and performance targets
* Ensure store presentation is in line with retail shop standards
Skills and experience
* Experience in a customer-facing role
* Proven record of delivering great customer experiences
* Ability to solve complex problems
* Effective communication skills
* The ability to speak fluently in another language is highly advantageous!
Benefits
* Variety of flexible working arrangements
* Fantastic career growth prospects
* Ongoing Product Training & Development
* In-Store Mentor and Support
* A highly rewarding sales environment
* Corporate discounts and benefits
How to Apply
* Click APPLY to submit your application, detailing which location you would like to apply for.
* You will receive a video assessment in the next 3 hrs, please complete to progress your application.
Why Would I Want to Work for Telstra
Additional Details
We're committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds, and applicants who identify as living with a disability.
To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.