Information Technology and Services Canberra Contract Information Technology and Services 16/1/2025 $100-$130 p/h Pay rate: $100 - $130/hour plus superannuation Contract length: 12 Months - possible extension Location: Canberra / WFH About the Role Lead and manage the development, delivery, and support of ICT capabilities, includes improving and maintaining of system-related technical documentation in support of operational procedures and project requirements. Key Responsibilities Support the creation of customisations and integrations required to solution delivery. Configure the Salesforce.com application based on the business requirements Provide support to users by answering questions, resolving issues, and providing training on the Salesforce platform. Identify and gather business requirements, translating into best practice, scalable solutions with a focus on exceptional user experience. Identify unused or underutilised platform features to ensure continuous improvement on the platform. Undertake tasks to configure Salesforce, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports. Skills and Experience Required 2 years' experience working with clients and vendors to develop solutions and support change and release management. 3 years' experience in Salesforce system administration. Salesforce System Administration certificate. Salesforce Advanced System Administrator and/or Developer is highly desirable. For more information please Apply Now or contact Ryan - rwilsonampersand.com.au