Permanent
Sydney - Full Time - Onsite - Associate
Deliver service to the diversified business operations of PwC and to our Clients
Work collaboratively across the various Enabling Functions Teams that provide support to our front of house operations.
About the Role
Our Workplaces team is expanding and we're looking for a Corporate Receptionist to join our vast community of solvers. The Workplaces team brings our purpose to life by working at the very heart of our business as innovators across all administration and service areas relating to PwC's Client floors. The team is responsible for managing reception and welcome crew services at PwC offices/sites and providing client meeting room support.
You'll help solve complex problems by using your skills in:
Customer Service
Booking Management
Operational Coordination
Attention to Detail
Effective Communication
In our Workplaces team, your impact will be seen by:
Providing customer service via phone, walk-ins and email
Providing one on one assistance to partner, staff and clients, and guide/advise on suitable spaces and possible options
Assisting with enquiries, processing and confirmation of bookings
Liaising with internal and external stakeholders to ensure all requirements are in place for successful and seamless meetings or events
Ensuring the smooth operation of in-house meetings / events and spaces through coordination and communication and attention to detail
Collaborating with PwC hosts and bookers to maximise the Client Experience
Ensuring all guests and staff receive an exceptional and professional experience
Communicate efficiently and effectively with all stakeholders to ensure a coordinated service is provided
Administrating needs during meetings are supported where possible i.e. photocopying, phone assistance etc
Maintaining data integrity of systems and reference tools
Identifying and report maintenance issues as required
Undertaking reporting as required
Understanding PwC and its office operations and refer queries to the most appropriate team or individual
Identifying areas for improvement, possible solutions and escalate as appropriate and engage in change and improvement initiatives
Monitoring and ensure the correct and proper presentation of facilities at all times
Other ad hoc duties relating to room refurbishment and room catering as required from time to time
About PwC
At PwC, we are a human-led, tech-powered community of solvers. We approach problems with curiosity, collaboration and willingness to challenge the status quo to develop innovative solutions in partnership with Australian businesses and not-for-profits. Together, we strive to make a positive impact and drive meaningful change.
That's where our people come in. Whether you're just beginning your career or have plenty of experience under your belt, we believe your unique perspective can help us to deliver valued insights that make a real impact. Here, you'll be surrounded by peers who have your back and leaders who support you, in an environment that encourages continuous learning and growth.
Your benefits
Health and lifestyle perks like a wellness credit and discounted memberships
Gender inclusive 26 weeks paid parental leave
World-class development opportunities to accelerate your career
Strong mentors, meaningful work and plenty of networking opportunities
Our commitment to diversity and inclusion
We empower our people to use their creativity, authenticity and human differences to be champions of change and challenge our thinking. At PwC, we understand that diverse perspectives are necessary for solving complex problems. We believe that for diversity to truly flourish, it must be nurtured in an inclusive environment. That's why we are committed to fostering a workplace where everyone feels valued to thrive.
PwC is committed to making our recruitment processes inclusive, so if you need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process, please let us know.
Pat Castrois the Recruitment Manager for the role. As the team experiences high volumes of applications, we appreciate your patience to allow for a timely and fair process for all.