Programmatic Solutions Consultant
We are seeking a Programmatic Solutions Consultant in Sydney, Australia to support customers using our demand-side platform, Amazon DSP.
About the Role
As a Programmatic Solutions Consultant, you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP.
* Providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices
* Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations
* Driving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists)
* Defining and improving processes and tools for the Programmatic Solutions Consultant team to better serve customers
A Day in the Life
A typical PSC engagement with our customers could include onboarding new traders, delivering trainings on new product features, assisting a customer with a beta feature, consulting in business strategy and planning discussions, providing oversight in execution of campaign strategy, developing campaign optimization recommendations, and monitoring their impact, conducting deep dives to determine root causes of issues, and informing customers of the best course of action.
Basic Qualifications
* 3+ years of digital advertising and client facing roles experience
* Experience analyzing data and best practices to assess performance drivers
* Experience with annual brand and media planning
PREFERRED QUALIFICATIONS
* Experience in e-commerce or online advertising
* Experience in omni-channel marketing, search engine marketing or search engine optimization
* Experience working with DMPs, CDPs and data migrations
We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.