What are you going to do
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Key Responsibilities
* Manage and own customer technical requests, applying advanced data, vibroacoustic expertise, and deep system knowledge.
* Lead technical discussions with customers to identify user requirements and drive new product initiatives.
* Troubleshoot and resolve complex system issues, focusing on data acquisition and processing pipelines.
* Provide hands-on engineering design reviews across multiple disciplines (mechanical, electrical, electronics, software).
* Develop and document system-level test plans and ensure product compliance with local and international standards.
* Contribute to the creation and management of product roadmaps, and critically review the integration of new technologies into our portfolio.
* Support customers with timely and detailed technical responses in collaboration with the service and support team.
Mandatory Skills & Qualifications
* Education: Bachelor's or Master's degree in Electromechanical, Electrical, Electronics, or Mechanical Engineering, or equivalent proven industry experience.
* Experience: 8+ years of relevant industry experience, with strong domain expertise.
Introduction
Essential skills and knowledge
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Technical Skills:
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o Deep understanding of sensor selection, data acquisition (DAQ), and signal processing.
o Expertise in system and sub-system level design, as well as sensor integration.
o Broad multidisciplinary engineering knowledge, including system architecture and data interpretation.
o Proficiency in systems-level design and integration.
Ideal Skills & Experience
* Experience working with electromechanical and software systems.
* Rail industry experience.
* Experience in customer-facing roles.
Bonus Skills (Preferred but Trainable)
* Familiarity with CAD software such as AutoCAD, SolidWorks, and Altium.