ECommerce Specialist (12-month Contract)City: North SydneyCountry/Region: AUApplication Deadline: 10/11/2024About PandoraThe largest jewellery company in the world, we give a voice to millions of people’s loves every day. We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.Launching in Australia in 2004, Pandora Australia New Zealand (ANZ) has since become the fourth largest market for the Danish jewellery house with 146 stores across the ANZ network, 130 employees in corporate and over 600 employees in retail.We pursue sustainability in everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products.Our peopleOur global workforce is made up of over 33,000 passionate people who, in 2023, helped Pandora record the highest earnings to date, led by a refreshed long-term growth strategy. The pace of our progress has created an energising, ambitious culture where we are empowered to be ourselves and equipped to deliver our very best.As we continue to grow, we also continue to invest in our talent. We’re looking for people who share our values and can help us bring our ambitions to life.Why work with us?Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.North Sydney Office60% off staff discountTeam ‘diamond days’ to connect outside of the officeGrowth opportunities and career planningSubsidised comprehensive healthcare cover with BUPANovated leasingA day off on your birthday and birthday voucherComprehensive individual wellness supportMain Purpose of the role:The role is responsible for executing the trading line up from an online perspective, alongside the eCommerce Coordinator. This includes but is not limited to promotions, campaigns, collection launches and local initiatives such as POS bundles and key events.The role is also responsible for reporting on said execution and optimising the site where applicable through a variety of web merchandising activities such as On-site search, sorting rules, Einstein recommenders and content slots.Key AccountabilitiesEnsure coherent launch of campaigns through expert use of our web merchandising and content toolsAdaptation of global guidelines to fit local assortment (on e-store)Approve translations for local websiteEnsure local policy pages are accurate and store finder information is up to dateUAT and launch of any new Digital featuresSupport Ecommerce Trade manager in developing and scaling commercial insights to boost conversion, basket and salesEvaluate the consumer and website behavior to find related and unrelated patterns and propose tests to increase conversionSupport cross functional teams with commercial insights around personalisation & customer loyaltySupport Trade Manager with SEO strategy and implementationPivotal and professional qualifications:Previous eCommerce experience required as an eCommerce Specialist (1-2yrs) or Coordinator (3yrs)Degree in Business, Economics, Marketing or related field preferred.Computer Skills: Salesforce Commerce Cloud (or equivalent enterprise solution), Adobe Analytics and CMS – monolithic or headlessAttention to detail, commercially minded, strong communication and organisation, troubleshooting and solutions driven.Knowledge and application of best practice customer insight principlesComfortable with challenging opinions using data to supportIf you are looking for a new challenge and feel you have the relevant skills then don’t miss out! Please click apply to submit your application.Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.*If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*
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