Support the Marketing and Communications team in the delivery of the 2025 Tattoo campaign activity.
Duration: This is a temporary position from 20 May – 29 August 2025. The normal working week is a minimum of 35 hours between 09:00-17:00 daily Monday to Friday. However, in the lead up to and during the event period you may be required to work paid hours in excess of this including evenings and weekends. All shifts will be allocated on a rota basis.
Key Duties:
1. Marketing Communications
o Support the development of communications as appropriate.
o Ensure all administration of approvals is completed.
o Support with reviewing content and collateral – for example copy checking the souvenir programme.
o Writing communications such as FAQs and supporting with social posts.
2. Press Accreditation
o Administrating the press accreditation process.
o Preparing and issuing press packs.
o Ensuring that the Media Liaison Officer is aware of who will be on site each night.
o Monitoring, collating and logging press coverage.
o Creation of a report which evidences the success of the press visitor programme.
3. Administration
o Saving down all photography and videography, and labelling clearly, sharing as appropriate with acts and stakeholders.
o Monitoring press coverage and capturing this.
o Issuing photography to Salute Takers each day.
4. Customer Service
o Manage the team mailbox, being the first point of contact for these requests.
o Regularly review our social media pages and mailboxes for questions.
o Reply using agreed answers or drafting new answers to add to our FAQ bank.
o Understand when to escalate any potential issues and take the lead on problem solving.
o Log any complaints for our business to learn from these.
Based at: 1-3 Cockburn Street, Edinburgh
Rate of Pay: £12.60 per hour
Please visit our website for the full role description and details on how to apply!
The deadline is Sunday 30 March 2025 at 23:55.
TAGGED:
Festivals / Music / Traditional Arts / Cultural Tourism
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