Randstad RegVIC2410 - Location: Geelong Claims Support - Medical Examiners Hub - 3 days per week - ASAP start to 20th December 2024 - $39 p/h to candidate General Skills and Responsibilities: - Strong written communication - Attention to detail - Confident on the phone - Ability to work mostly autonomously using guidance documents - Greater than basic admin skills—requires problem-solving capabilities - Proficiency in Excel - Strong computer skills—ability to quickly learn new platforms and handle file uploads and downloads - Ideal candidates may have PA, Legal Assistant, or Medical/Legal Admin Assistant experience Responsibilities and Duties: - Completing document preparation for Independent Medical Examination (IME) requests, including FOI, clinical notes, and other relevant materials for IMEs - Updating Service Decisions on active claims, ending decisions on finalized claims, and adding decisions as required - Contacting clients to follow up on general authority forms and uploading forms to Avanti upon receipt - Managing FOI requests and radiology reports —communicating via messages or email - Tracking IME, supplementary, and addendum reports and coordinating with examiners - Uploading reports from external system to the internal system.- Processing invoices.- Handling indexing tasks - Drafting introductory letters or stability notifications to clients, following task-specific instructions This role is ideal for individuals with administrative backgrounds in medical or legal environments.Apply via using the link.Reach out to ****** for more information.