Job Description
Are you ready to hone your diagnostic ability and enhance your leadership skills?
This role is the perfect next step for someone looking to develop their pathway with a leading manufacturer.
Join our Melbourne site and bring along your technical HVAC experience, and allow us to nurture your path to become a specialist on our products.
In this hybrid role you will lead and mentor a team of dedicated technicians and warranty agents, ensuring the delivery of outstanding service while maintaining our company’s stellar reputation. Your hands-on approach will be essential as you balance your leadership responsibilities with direct involvement in the field.
Key Responsibilities:
* Utilize your technical knowledge to perform specialised warranty services on our Temperzone and Hitachi products.
* Coordinating service calls, assigning technicians, and prioritising tasks.
* Building and maintaining strong customer relationships.
* Provide start-up assistance for new installations.
* Lead and mentor technicians and apprentices.
* Ensure the highest quality workmanship for all service and repair jobs.
* Participate in training and development programs.
Qualifications
* Excellent problem-solving skills
* Troubleshooting and Diagnostic ability to ensure effective resolution of problems
* Commitment to customer satisfaction
* Refrigeration/Air Conditioning Trade Certificate
* Possess in-depth technical knowledge and qualifications in HVAC and/or refrigeration disciplines
* Refrigeration/Air Conditioning Supervisors Licence (if applicable in your region)
Additional Information
Benefits:
* Ability to work autonomously with the opportunity to do your admin from home
* A very passionate and supportive team with an enjoyable working environment
* We offer the opportunity to excel so let us help you grow your career!
* Work for a globally recognised and privately owned brand with job security
* Discounts on personal banking for ANZ bank members
Important Information:
* The successful candidate must undergo a pre-employment medical examination and complete a national police check.
* Only applicants with the right to work in Australia will be considered.
How to Apply:
* Follow the steps which takes you to our external link to answer a few brief questions.
* No agency applications, please.