Company DescriptionNew Millennium Trophies and Embroidery, located in the Wollongong Area, specializes in trophies, embroidery, engraving, promotional products, giftware, plaques, medallions, framing, and etching. The company prides itself on providing high-quality customized products for various occasions and events.Role DescriptionThis is a full-time on-site role for a Retail Operations Manager at New Millennium Trophies and Embroidery. The Retail Operations Manager will be responsible for overseeing day-to-day operations, managing store activities, ensuring excellent customer service, and implementing efficient retail processes to drive sales and customer satisfaction.QualificationsRetail Operations and Store Management skillsExperience in Operations Management and Analytical SkillsStrong Customer Service abilitiesExcellent problem-solving and decision-making skillsAbility to work in a fast-paced environmentEffective communication and leadership skillsExperience in Engraving or Embroidery Preferred, but not essentialExcellent Spoken and Written English is essential
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