NATURAL TALENT
Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
CURATING ORIGINALITY TAKES TALENT
W Brisbane located at 81 North Quay, Brisbane City is hiring a Welcome Desk Agent. Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Welcome Desk Agent (Guest Service Agent) takes the initiative to deliver a wide range of services that guide guests through their entire stay. You will provide our guests with the ' W ' experience and surprise and delight them every moment you get. You must have a focus on Loyalty and Guest Service, and require experience in the following:
1. Experience in a similar role within a hotel environment
2. Experience with Opera property management system
3. Armed with smart solutions and a can-do attitude
4. Energised in a fast-paced environment
5. Excellent grooming and presentation skills
6. Ability to work a 7-day rotating roster with a minimum availability of three days a week
7. Must be available to work AM, PM, and Overnight Shifts
BENEFITS
8. The best hotel training opportunities produced independently by W Brisbane and internationally recognized training programs by Marriott International
9. ‘Great Places to Work’ certified
10. Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
11. Discounts on food & beverage across all our hotels
12. Recognition programs to keep you motivated
13. Wellbeing & mindfulness programs to ensure you stay healthy
14. Employee Assistance Program
MI RECOGNITION
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
MI CAREERS SOCIAL MEDIA ACCOUNTS
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CTA TO LEARN MORE
Visit /careers to learn more about our workplace culture and career opportunities.
DIVERSITY AND INCLUSION STATEMENT
Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.