Career Area: SalesJob Description:Your Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. Together, we are building a better world, so we can all enjoy living in it.Caterpillar of Australia has a number of 2025 Field Representative Development Program positions available in both Tullamarine Melbourne and Redcliffe Perth commencing in June.Program Start Date: June 2025Job Summary:The Field Rep Development Program focuses on building the skills and knowledge that are necessary to partner with Caterpillar Dealers to drive strategy alignment and customer loyalty.Program Duration: 18–24-month Developmental ProgramTraining:You will start your journey with a 12-week training program where you will attend various workshops to build Caterpillar knowledge, soft skills, and how to consult with dealers and customers. The program includes travel in Asia and Europe to visit Caterpillar facilities to build technical and product knowledge as well as business skills.Rotations:After the training program, you will work in various roles throughout Caterpillar, learning strategy, services and products to help you advance in your future field position.Role Progression:Placed into the field with all the experience and knowledge you will need to partner with Caterpillar Dealers to drive strategy alignment and customer loyalty.What You Will Do:Build foundational knowledge of Caterpillar, its products, services and customers.Grow personally and professionally through soft skills development and hands-on technical training.Collaborate with experts in product development, dealer management, marketing, and sales.Work in various rotational assignments throughout Caterpillar, learning strategy, services and products.Ultimately, manage assigned territory and serve as a connection between dealers and Caterpillar.Representative Specialization Paths:Industry Sales Representative: Counsel dealers to develop and increase their performance, provide guidance on existing and potential customer service issues and improvement measures.Industry Technical Representative: Represent Caterpillar to minimize the technical and commercial impact of customer complaints related to products, applications, and maintenance requirements.Aftermarket Services Representative: Advance aftermarket parts and service sales in the field and drive revenue for the aftermarket solutions business.What You Have:Customer Focus: Knowledge of customer needs and satisfaction as primary considerations in all business decisions.Effective Communications: Understanding of effective communication concepts, tools and techniques.Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving problems.Relationship Management: Knowledge of relationship management techniques.Value Selling: Knowledge of principles and practices for selling products, technology and services.Program Qualifications:Accredited university/college degree in Marketing, Science, Engineering, Technical, or related business/technical field.1-5 years relevant work experience.Must have an advanced level of proficiency in both written and spoken English.Must be willing to travel extensively (50 – 70%).Must be willing to relocate domestically/internationally based upon business need.What You Will Get:Each person hired into the Field Representative Development Program is assigned a coach to help guide your progression through the Program. You will receive personalized onboarding, soft-skill, sales and technical training specific to your field assignments.Compensation & Benefits:Competitive salary based on degree and professional industry working experience.Attractive Bonus and Share options.Higher Superannuation.Career development with global prospects.A strong commitment to safety and your wellbeing.An inclusive workplace culture focused on quality, customer service and the environment.A commitment to diversity and inclusion, equal opportunity, and equal outcome.SMART spending APP.The opportunity to do truly meaningful work in a supportive culture.Additional Information:Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method.For more information, visit caterpillar.com.Posting Dates: January 23, 2025 - February 13, 2025Caterpillar is an Equal Opportunity Employer (EEO).
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