Business Improvement AdvisorPermanent Full TimeMonday to Friday, 72.5 hours per fortnight, 9 day fortnight$106,584 - $113,742 per annum (LGIA Stream A Level 6) + SuperannuationLocation – RockhamptonYour new roleAre you a natural problem-solver with a talent for identifying inefficiencies and developing creative solutions? Do you enjoy the challenge of improving processes and systems? If so, then we have the perfect opportunity for you!This position supports Council’s strategic objectives by spearheading business improvement initiatives, conducting in-depth reviews and analysis, and fostering a culture of continuous improvement. You’ll ensure that processes and systems operate efficiently while delivering exceptional customer service and technical support that aligns with the goals of the Office of the CEO, Corporate Services Department, and Council.If you thrive on problem-solving, collaboration, and delivering results, this is your chance to make a difference. Join us and contribute to a better future for our organisation and community!This position requires the completion of a satisfactory Criminal History Check - Police Certificate (Australia Wide Name Only Police Check).What we are looking forDemonstrated experience and success in policy and process developmentSignificant working knowledge of relevant Local Government operations, legislative frameworks and Council’s policies and proceduresExcellent communication skills with the ability to develop relationships with a variety of stakeholdersA collaborative approach to ensure continuous improvement and positive outcomes for CouncilHighly organised individual with the ability to manage all enquiries and issues promptly and effectivelyTertiary Qualification in a related discipline is desirableWhat you'll get in returnAs an employee of Rockhampton Regional Council, you will join a diverse and innovative team of more than 1000 employees supported by good leadership, who proudly deliver services and make a difference to the lives of people living and working within the region.Supportive Work/Life BalanceA large employer with a strong values driven cultureA generous superannuation scheme – Up to 18% superannuation (conditions apply)Ongoing training and development opportunitiesCorporate membership discountsPayroll deductions and salary sacrifice options17.5% annual leave loadingWages paid fortnightlyEmployee Assistance ProgramFitness Passport and active social clubsWhat you need to do nextTo apply for this opportunity, please submit two documents:A 3-4 page Cover Letter addressing the Application Criteria belowYour Current resume.Application CriteriaDemonstrated high level knowledge and experience in policy review and proficiency in writing policies and procedures.Strong knowledge of business improvement methodologies and their application in a complex multidisciplinary environment.Proven ability to prioritise tasks, manage time effectively, and consistently meet deadlines within a fast-paced environment, ensuring successful project delivery.Highly developed communication and interpersonal skills with demonstrated ability to build consensus and effectively communicate with diverse stakeholders, including Councillors, consultants, senior management and key stakeholders, to achieve project goals.Ability to analyse existing systems and develop innovative solutions to improve efficiency and effectiveness.Please use Council’s cover letter template and ensure you clearly label each Application Criteria in your cover letter.Click the ‘Apply’ button above to complete your online application.Applications Close: Monday 24 March 2025 at Midnight (AEST)
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