About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role Your role as a Senior Manager Survey Reports will be primarily responsible for the buildout of a new focused sub-function within Front Office Business Support that specializes in the design, management and production of survey reports produced for external parties as part of Markets business. Your role will lead a team of 2 located in Sydney in designing processes for new survey requests and enhancing existing survey report production processes and controls to follow best practices. Present updates and survey data results to senior management for review on a regular basis. And foster strong collaboration with Front Office, Legal, Technology, and other COO functions. Role Location: Sydney NSW Role Type: Permanent, Full time What will your day look like? Aa a Senior Manager Survey Reports, you will be responsible for: Buildout a new focused sub-function within Front Office Business Support that specializes in the management of Survey reports. Design processes and controls to manage new survey report requests. Enhance existing process and controls for the production of survey reports. Provide guidance and act as escalation point for survey report team. Responsible to oversee survey report production within the team. Provide SME best practice advisory to other functions on how to design and control survey report production. Engagement with relevant FO stakeholders to be up to date on market changes that are relevant for in-scope surveys Good understanding of Markets products and ANZ booking platforms and models. Facilitation of the continuous improvements. What will you bring? To grow and be successful in the role, you will ideally bring the following: Buildout a new focused sub-function within Front Office Business Support that specializes in the management of Survey reports. Design processes and controls to manage new survey report requests. Enhance existing process and controls for the production of survey reports. Provide guidance and act as escalation point for survey report team. Responsible to oversee survey report production within the team. Provide SME best practice advisory to other functions on how to design and control survey report production. Engagement with relevant FO stakeholders to be up to date on market changes that are relevant for in-scope surveys Good understanding of Markets products and ANZ booking platforms and models. Facilitation of the continuous improvements. You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you. So why join us? From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive. But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career. We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more. At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support. To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 84602. Job Posting End Date 11/02/2025, 11.59pm, (Melbourne Australia)