About the role: We have an exciting opportunity for a Lending Specialist to support our Heritage Bank Branches at Maroochydore, Caloundra and Kawana.
As a Lending Specialist you will have the time to do the warm and fuzzy relationship building stuff that makes a genuine difference to our customers (we call them "members"), ensuring that you are well placed to deliver personalised and appropriate end to end Mortgage Loan applications and associated Personal Lending products.
You will also be responsible for adding to our success through business development and community engagement.
Your existing skills and experience will be complimented by a range of in-house training programs that will ensure that you are fully competent in all transactional functions, have a robust understanding of all compliance requirements as well as a comprehensive knowledge of Heritage Bank's range of services and products.
Key Responsibilities:
* Hold quality conversations with members to determine how Heritage is able to assist with their financial goals.
* Have flexibility to conduct Mortgage lending appointments with existing and potential members.
* Execute business development plans in relation to member acquisition.
* Support and coach other Heritage employees with lending knowledge and community engagement.
About You: We are looking for team members who are driven by achieving positive customer outcomes. You must be a confident communicator, be digitally savvy and able to quickly grasp new systems. You will have a natural ability to ask lots of questions and build connections, a self-starter with demonstrated understanding of mortgage loan products and broader personal banking products with recent experience in a similar in-branch role. You will have a strong desire to gain a holistic understanding of a member and their needs and clearly articulate what the best solution is and why, whilst never losing sight of the details.
Why People First Bank?
We are 100% member owned, with approximately 720,000 members and 1,900 employees. We have dual head offices in Adelaide and Toowoomba, and 95 branches across South Australia, Victoria, New South Wales, Queensland and the Northern Territory, trading under two brands, Heritage Bank and People's Choice. When you come to work at People First Bank, you'll be joining a team of inclusive, friendly, and motivated employees who value making a difference every day for our members, community, and the planet.
What We Offer:
* Career development opportunities, and ongoing training, coaching and support.
* A dedicated Employee Assistance Program for you and your family to access in times of need.
* Access to wellness initiatives for you and your immediate family members.
* Paid volunteering days and access to a diverse range of community and charitable initiatives.
Salary: $60,000 - $80,000 per year