Summary:We are seeking an experienced Information Technology Technician to join our team. The ideal candidate will be responsible for providing technical support and assistance to our organisation's computer systems, software, and hardware. The Information Technology Technician will be responsible for ensuring that all systems are running smoothly and efficiently, and that any issues are resolved in a timely manner.Responsibilities:
Provide technical support and assistance to all employees in the organization
Install, configure, and maintain computer systems, software, and hardware
Troubleshoot and resolve any issues related to computer systems, software, and hardware
Ensure that all systems are running smoothly and efficiently
Perform regular maintenance and updates to computer systems, software, and hardware
Monitor and maintain network security and integrity
Provide training and support to employees on the use of computer systems, software, and hardware
Maintain accurate records of all technical support requests and resolutions
Qualifications:
Bachelor's degree in Computer Science or related field
2+ years of experience in a similar role
Strong knowledge of computer systems, software, and hardware
Excellent troubleshooting and problem-solving skills
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Ability to prioritize and manage multiple tasks and projects