Medical Administration Manager / Practice Manager
Management Brisbane Full Time Icon Cancer Centre Australia
Administration Manager – Icon Cancer Centre Wesley
Oversee the Administrative Team for our Dual-Site in Auchenflower, offering Chemotherapy, Haematology and Radiation Therapy.
* Lead a Team of Medical Administrators at our well-established Wesley Centre and newly opened Auchenflower clinic, with Great Support from the Admin Team Leader, Site Manager & Nurse Manager.
* Join a Rapidly Expanding Company with Career Advancement Opportunities.
* Attractive REM, Generous Yearly Professional Development Allowance, Novated Lease Program.
* Permanent Full-Time, Monday-Friday.
About the Role:
We are seeking an experienced Medical Administration Manager to join our cancer care centres in Auchenflower. This role reports to our supportive Site Manager and is responsible for leading our medical and day hospital administration teams. This role requires close coordination with all disciplines, including our Visiting Medical Officers. This is a varied role which includes team management, billing, coordination of multiple VMO practices, data entry and auditing, rostering, site maintenance, training and development and oversight over all other daily activities. This role will operate in a permanent full-time capacity, during clinic hours (Monday to Friday).
Key Responsibilities:
* Offer a warm, safe and supportive environment for both staff and patients.
* Support and lead the administration team through daily tasks and responsibilities.
* Audit and evaluate current practices and workflow to ensure compliance and best practice.
* Meet organisational KPIs and targets for the administration team.
* Exhibit effective communication skills with all staff, patients and carers.
* Establish strong working relationship with the Site Manager, VMOs and staff.
* Build positive relationships with other hospital departments and the wider professional community.
* Assist in recruitment of administration staff and subsequent training and skill development.
* Rostering of the administration team to fit workload.
* Facilitate succession planning within the administration department by fostering leadership development and identifying gaps in skill.
* Implement practice changes and quality improvements seamlessly within the team.
Skills & Experience:
* Experience supervising and leading teams in a health environment.
* Experience and knowledge of the private health fund claiming processes.
* Demonstrated commitment to customer service and successful development of long-term relationships with external and internal customers.
* Advanced knowledge of Microsoft applications including Word, Excel and Outlook.
* Advanced knowledge of all patient billings i.e. Medicare, DVA and private patients (desirable).
* Knowledge of legislative requirements in a health care setting (desirable).
* Qualification or training in management and leading teams (desirable).
Excited to join us?
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Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.
Pre-employment Health Requirement:
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.
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