Customer Service Officer
* $70,000 - $75,000 + Super | Excellent benefits| Banksmeadow 2019
* Full Time - Permanent | Parking on-site | Social Culture
* Supportive and amazing team | Study support | Progression possible
Are you ready to elevate your career in customer service? Join a vibrant team where you can thrive, learn, and make a significant impact!
THE CLIENT
Our client is a leading supplier of kitchen equipment with a strong reputation across Australia, committed to innovation and excellence.
BENEFITS
* Flexibility: Enjoy flexible start and finish times to fit your schedule.
* Autonomy: Work in an environment free from micro-management.
* Social Culture: Engage in frequent social events, including lunches and breakfasts.
* Discounts: Enjoy special discounts on our products.
* Key Role: Play a crucial role in identifying improvements and streamlining processes.
* Welcoming Atmosphere: Be part of a friendly, supportive team with a strong company culture.
* Career Development: Benefit from continuous training and support, with long-term career stability.
THE ROLE
* Order Management: Handle website, email, and phone orders efficiently.
* Team Collaboration: Work with purchasing, goods inwards, and dispatch departments.
* Customer Service: Deliver exceptional service and process credit card payments as needed.
* Sales Support: Provide strong support to Account Managers and prepare customer quotes.
* Administrative Duties: Manage sales team returns/credits and execute general administrative tasks.
THE PERSON
* Experience: Previous experience in a similar office-based customer service role.
* Communication: Strong communication skills with a knack for promoting products.
* Professionalism: Excellent telephone etiquette and ability to address customer inquiries.
* Technical Skills: Proficient in computer usage and typing; familiarity with Pronto is essential.
* Team Orientation: A collaborative team player with a willingness to learn and grow.
Ready to join a dynamic team and make a difference? Apply now or contact Mathilde Cauberghs at AccountAbility on 02 8296 5322 for more information.
Apply Today and Take Your Career to the Next Level!