We are seeking a Business Analyst to join a leading provider of innovative IT solutions, dedicated to empowering clients with cutting-edge technology. Working on site 2 days/week in a Northwest Melbourne location,2 days in the City and 1 WFH, for this 3 month contract you will present with: strong understanding of ITIL processes Ability to review existing confluence documentation and then update processes with stakeholders Creating and document new managed services processes with input from SME’s Ability to pass a Police Check, so only Australian Citizens or Permanent Residents will be eligible Able to start this role immediately As this role is located in Victoria, this posting was placed on behalf of Balance Consulting Services who will provide all services related to the recruitment of this position ( BCS ). BCS is an equal opportunity employer who is committed to diversity and inclusion in the workplace, and applicants from all parts of the community are encouraged to apply for this role. If this sounds like your next career move, then please forward your resume to Marilyn Lennon Balance Recruitment is committed to equal opportunity employment. We celebrate diversity and encourage people from all sections of the community to apply.