Elgas is a pioneer provider of LPG and related products, services and technical solutions in Australia & New Zealand. A part of Linde PLC, we are known as experts in our field, who hold the safety of people and sustainability of our communities as our top priorities. We respond to change with integrity and innovation, to ensure our customers get performance and reliability from our products and services, and we achieve this through great people who take the lead. About the role We have a great opportunity for you to join ELGAS as a Customer Service Manager. Based out of Tamworth NSW, you will not only be responsible for building customer relations and retention, but also seeking and converting new business prospects. What you will enjoy doing Responsible for management and development of employees/contractors. Focus on managing and developing your team of employees and contractors to achieve business outcomes and drive a leading safety culture. Manage margin and pricing, reconciliation and accounting of all stock, equipment and materials. Ensure our customers receive LPG in a safe and timely manner from professional drivers using cost-effective transport strategies. Responsible for ensuring our tanks, cylinders, vehicles, equipment and depots are safe to operate and maintained/replaced as legally required. Prepare annual budgets and monthly performance reports. Oversee the day-to-day running of the branch including achievement of budgeted profit targets, managing customers, contractors, distributors, pricing, inventory, vehicles, safety, and depot operations. What makes you great Experience in people management and sales. Strong negotiation skills with proven performance to cost budgets. Previous experience in Logistics and Transport is a plus. Must hold a driver's licence. Why you will love working with us Thinking outside of the box, working on new topics and concepts, and delivering great solutions to our internal customers is essential to bring success to our business. Our company offers a variety of possibilities to excel in your area of expertise. You will contribute towards making Linde an inclusive and diverse organization, creating innovative practices and fostering an environment that welcomes all differences – making Linde an employer of choice. What we offer you! Elgas is an equal opportunity employer and encourages applications from diverse demographics, including Indigenous Australians and people with a disability. We're local, with service centers around the country to ensure rapid supply and reliable delivery in virtually every area. Our customers get convenient 24/7 Online Services for orders, payments and account information. Elgas offers a diverse range of employment opportunities, training programs and enhances career development for outstanding employees, including the possibility of career advancement opportunities with BOC and the global Linde Group. We also have a variety of employee appreciation programs to recognise solo and collaborative team efforts. Have we inspired you? Let's talk about it So, what are you waiting for? The opportunity is yours. Are you ready to take the lead? We are looking forward to receiving your complete application (cover letter, resume, relevant certificates and/or licenses) via our online job market. Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only. Elgas acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development. #J-18808-Ljbffr