We're on a mission to be a Force For Good, through our People, Products and Purpose at Nuix.
This extends to our People. We're fiercely passionate, love working at pace, thrive in ambiguity, live, and breathe outside of the box, and above all are good humans. Our impact extends outside of our 9-5, and our place in society isn't always defined by corporate metrics. We're determined to make a positive difference in the world, whether through our solutions which help the top companies, governments and agencies find the truth and combat illegal activities, or through our people who care about contributing and giving back both within, and outside, of Nuix. We are a Force For Good.
The Product Communications Manager will be an essential member of the Marketing Services team, playing a key role in translating complex technical information into clear, compelling, and customer-friendly content.
This position will collaborate closely with cross-functional teams, including product, engineering, and marketing, to create high-quality materials that effectively communicate the value and functionality of our solutions and services to a range of audiences.
Key Responsibilities:
* Create Engaging Technical Content: Develop clear, concise, and impactful content, including fact sheets, data sheets, white papers, blog posts and technical articles, that highlight the value of our services and solutions.
* Simplify Complex Concepts: Transform intricate technical features into easy-to-understand messaging tailored to specific audiences, including technical and non-technical stakeholders.
* Collaborate with Technical Teams: Work closely with product managers, engineers, and subject matter experts to gather detailed product knowledge and ensure accuracy in all technical materials.
* Manage relationships (where required) with external partners, content agencies, and media outlets to amplify the impact of campaign communications.
* Support Product Launches: Produce high-quality assets such as product release emails, landing pages, customer-facing FAQs, sales enablement material and marketing content that align with product launches and updates.
* Content Development for Sales and Marketing Teams: Create supporting materials such as presentations, fact sheets, campaign materials, pitch decks, and battlecards to enable sales and go-to-market teams to effectively articulate product value and address customer needs.
* Maintain Content Quality and Consistency: Ensure all content aligns with brand voice, messaging guidelines, and technical accuracy across all global markets, considering cultural nuances and regional differences. Edit and proofread materials to maintain high standards.
* Research and Customer Understanding: Develop a working understanding of customer challenges and market trends to produce relevant and audience-focused content.
Qualifications:
* Proven experience in writing marketing product content, with a focus on SaaS products and enterprise technology.
* Proven experience in communications or marketing roles, preferably within B2B Technology space.
* Thrive in a fast-paced environment with an attention to detail
* Ability to collaborate with technical teams to distill detailed product information into clear, audience-focused content.
* Exceptional written and verbal communication skills, with a keen eye for detail and a talent for crafting compelling messages.
* Creative execution experience and talent for taking a complex subject matter and crafting simple, compelling messaging that speaks our customers language.
* Demonstrable energy, commitment and drive to succeed.
* Exceptional time management skills and the ability to prioritize tasks and manage workflows.
About Us:
Nuix is on an incredible journey of transformation, aligning our strengths with our ambitions to pursue greater opportunities. To find out more about who we are and what we are doing, please visit our web page.
As we expand our global team and extend our skills and expertise, we are unified as one Nuix team guided by our shared values.
Nuix Vision:
Finding Truth in a Digital World.
Nuix Mission Statement:
Nuix creates innovative software that empowers organizations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence.
Nuix Values:
TAKE OWNERSHIP AND FOLLOW UP
RESILIENT WE LEARN FROM THE PAST AND ARE OPTIMISTIC ABOUT TOMORROW
UNAFRAID TO DO THE RIGHT THING, QUICKLY
TEAM NUIX FIRST AND FOREMOST
HERO OUR CUSTOMERS AND INNOVATE FOR THEM
We believe in these principles and seek to weave them into the fabric of our daily work at Nuix. In doing so, we co-create a dynamic and purposeful company culture that we can be proud of and want to belong to.
About Nuix
See the bigger picture, faster.
We are a leading provider of investigative analytics and intelligence software, that empowers our customers to be a force for good by finding truth in the digital world. We help customers collect, process and review massive amounts of structured and unstructured data, making it searchable and actionable at scale and speed, and with forensic accuracy. Our users rely on Nuix software to assist with challenges as diverse as criminal investigations, data privacy, eDiscovery, regulatory compliance and insider threats.
Powedred by AI.
Our solutions are powered by our patented data processing engine and enhanced with AI such as Natural Language Processing. Our AI capabilities super-charge our software to identify patterns and correlations that no human could find, so that our customers get to the most relevant or risky data faster, saving on time, cost, reputation damage and even lives.