Job DescriptionCompany OverviewHelloworld Travel operates across Australia, New Zealand, Fiji, and Greece, supporting a network of travel agencies through its talented team.The company's goal is to ensure memorable travel journeys for customers, and this is achieved through various roles in retail, wholesale, shared services, tour operations, logistics, DMC brands, and air tickets consolidation.Position OverviewThe National Sales Manager will report directly to the Group General Manager of Retail and be responsible for leading a team of Account Managers to maximize Helloworld's profitability.This individual will provide direction to the Helloworld network and travel agents, utilizing excellent relationship management and negotiation skills to champion products and services across the network.Key ResponsibilitiesWork with the Group General Manager Retail & Commercial Teams to implement a strategic plan for the Branded & Associate Networks.Deploy an internal and external communication plan to ensure effective communication with key stakeholders and alignment with strategy.Inspire and direct the Account Management team and member network to deliver on the strategic plan.Provide day-to-day strategic and operational direction to the Account Managers to achieve designated sales target levels.Ensure retention and growth of existing Retail members, as per business plan targets.Actively manage individual performance of Account Managers.Assist in preparing value proposition summaries for Helloworld Members to support Member retention strategies.Maintain and develop a thorough knowledge of all Helloworld Group products and services.Ensure alignment to franchise company policy, procedures, and performance standards.About YouTo succeed in this role, you need:Certificate IV in Travel and Tourism or Bachelor's Degree.5+ years of experience in the retail travel management industry is preferred.Experience from a travel agency network or aggregator of travel agency services is beneficial.Experience in managing airfare information is desirable.Excellent written and verbal communication skills.Effective team player, with well-developed problem-solving skills.Proven track record of building solid relationships with a broad set of stakeholders.Employee BenefitsStaff discounts on travel, opportunities for discounted family travel, regular Staff and Industry Events, career progression and support, learning and Upskilling opportunities are offered to Helloworld Travel employees.Other ConsiderationsHelloworld Travel is an equal employment opportunity employer and does not tolerate workplace discrimination, bullying, or harassment.You may be required to travel interstate and overseas, along with attending famil trips, therefore requiring a valid passport and driver's license.Please note that the successful applicant will be required to undergo a police check as part of our recruitment process.