We are seeking an experienced Operations Manager to lead operations across our offices (Sydney, Melbourne, Auckland, Canberra).
We are looking for:About FinityFinity is the market leading actuarial consulting and strategic analytics firm in Australia and New Zealand. We are proud to have been recently acknowledged as ANZIIF Professional Services Firm of the Year for 2024. At Finity, we combine industry knowledge with technical analysis to offer innovative solutions and practical advice to our large client base. Our clients range from tech startups through to large scale organisations across insurance, finance and government.Our team of over 260 people cover a diverse range of skills including; actuarial, analytics, climate science, management consulting, technology, software development and business professionals.
About the Role:This is a hands-on role that encompasses a combination of operations, facilities and office management for the firm. You'll be critical in ensuring the firm's operations run smoothly day to day, driving continuous improvement and developing/executing operational strategies.
Key Responsibilities:Manage building management activities; including inspections, safety drills, fire warden training, repairs, security systems, relationship with building management etc.Oversee operations, facilities and office management including but not limited to; manage and negotiate lease arrangements, relationships with key stakeholders (i.e. building management), office repairs, security, day to day functionality of the office and ensure compliance with all regulations.Lead and manage the administrative function; including managing processes and a team of office support professionals (team co-ordinators and reception), managing the teams' performance, resourcing, supporting process development/evolution and individual career development.Manage the firms travel process and key relationships.Manage the firm insurances, policies and key relationships.Manage supplier contracts, procurement processes, and operational budgets.Manage office fit-outs, relocations, projects and kitchen management to support business needs.Contribute to health, safety, and business continuity planning to ensure a secure, safe and efficient working environment.Drive continuous improvements that enhance operational efficiency (i.e. identify and implement process improvements, evolve and manage expense strategy).Contribute to internal operational projects as required.What You'll Bring to the Role:Proven leadership skills with the interest and ability to manage a team of office support professionals.A focus on operational excellence and continuous improvement.Expertise in facilities management, office operations, and workplace safety.Strong stakeholder engagement and communication skills, with the ability to work closely with senior leadership and external partners.Proactive, hands on and solutions-driven approach, ensuring the firm's operations run smoothly and efficiently.Experience handling lease negotiations, office moves and operational initiatives.Skills & Experience:Proven office and facilities management experience.Excellent interpersonal and communication skills, with the ability to lead and engage a team.In-depth knowledge of compliance, occupational health and safety regulations, and best practices.Experience managing procurement, budgets, and supplier relationships.Strong problem-solving skills and the ability to handle operational challenges.This is an exciting opportunity to lead Finity's operations and drive process improvement.
Our Commitment to Diversity, Equity & InclusionFinity is an equal opportunity employer. At Finity, we believe that Diversity and Inclusion are fundamental to who we are, our core values and how we operate. We believe in, and value, a diverse workforce where differences are respected and diversity of thought, experiences, skills, backgrounds and beliefs are brought together in a respectful and inclusive environment.
Learn MoreIf this sounds like the right role for you, we'd love to hear from you! Apply Now
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