Are You Ready to Make It Happen at Mondelez International? Join our Mission to Lead the Future of Snacking.Make It Possible. Mondelez International empowers people to snack right in over 150 countries around the world.We're leading the future of snacking with iconic global and local brands such as Oreo, Cadbury, Philadelphia, Pascall, The Natural Confectionery Company, Belvita, Ritz and Toblerone with global revenues exceeding $31 billion USD. This position acts and operates as the interface between Mondelez and Coles to ensure safe, efficient and on-time replenishment.This role's focus is on customer collaboration and is accountable for delivering enhanced service cost-effectively by driving the implementation of Customer Supply Chain improvement initiatives while building deep relationships with our Customer Coles.How you will contribute You will:Execute orders against the sales/demand plan to maximise the service level of products to Coles DC's, within strict supply chain efficiency constraints to minimize total cost to serve.Review the 12-week aligned Operational Plan into the Coles network to identify and drive process improvements to ensure Service and Productivity Key Performance Indicator targets deliver profitable service.Manage daily/weekly customer communications to Coles, while fostering effective collaboration and driving proactive issue resolution.Provide daily and weekly reporting on key performance indicators (KPIs) such as DI FOT (Delivered In Full and On Time), Product availability and inventory levels.Drive Root Cause Analyses (RCAs) and implement corrective actions as needed.Ensure demand plans for Coles are reconciled and aligned through the Collaboration process.What you will bring A desire to accelerate your career, a passion for customer engagement and the following experience and knowledge:Supply chain experience and/or Sales experience.Experience in FMCG/CPG environment, preferably food or other fast-moving, dynamic industry where shelf life is a constraint.Strong communication skills.Time management, prioritization, and demonstrated experience in planning.Able to influence cross-functional teams.Education / Certifications: A business or supply chain degree is an advantage.Job specific requirements: 1 to 3 years of relevant experience in supply chain or sales.Experience in the fast-moving consumer goods industry will be well regarded.Advanced proficiency in Microsoft Excel.Exposure to SAP is an advantage.Work schedule: We follow a hybrid model with 3 days working from office and 2 days from home.12-month full-time contract opportunity based between our South Melbourne head office and our customers Hawthorn East office.Business Unit Summary At Mondelez International, our mission is to provide consumers with the right snack, for the right moment, made in the right way.We are one of the largest snack companies in the world, with global net revenues exceeding $31 billion USD.We have operations in more than 80 countries and employ approximately 91,000 diverse and talented employees in our factories, offices, research & development facilities and distribution activities around the world.In Australia and New Zealand, we have 6 factories, and both global and local brands, employing over 2,000 people; Cadbury Dairy Milk, Oreo, Toblerone, Philadelphia, belVita, Pascall, The Natural Confectionery Company, Sour Patch Kids and Ritz.Mondelez International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.Job TypeTemporary (Fixed Term) Customer Collaboration (CLD) Customer Service & Logistics#J-18808-Ljbffr