Job Description - Events Operations Assistant Manager (HOT0BGS1)
Job Number: HOT0BGS1
Work Locations Parmelia Hilton Perth 14 Mill Street Perth 6000
Beyond Hospitality, It's Make Of The Stay at Parmelia Hilton Perth
Parmelia Hilton offers a sophisticated retreat from the city hustle and bustle.
Also, home to Samuels on Mill, a renowned brasserie-style restaurant and bar, whose seasonal menus celebrate the finest of West Australian makers and produce.
Beyond dining, our hotel boasts 308 five-star guest rooms, including 10 suites, along with an Executive Lounge, heated outdoor swimming pool, fully equipped fitness centre and dedicated events floor.
Whether guests are seeking facilities for business or leisure, Parmelia Hilton Perth offers the perfect blend of comfort & convenience.
Welcome to A World of Opportunities
Why do we enjoy working here?
This is more than just a workplace.
Here you have the opportunity to develop and discover yourself as much professionally as you do as a person.
We can coach, train and develop you to help find your passion, whether it is your first role in hospitality, or you are ready to take that next step.
A World of Rewards
Dry cleaning allowance Complimentary fresh and healthy meals when on-duty catering Personal Development programmes are designed to support you at every step of your career with our own Learning and Development Manager based at the hotel.
A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( ) Team Member Travel Program: discounted hotel nights from $70 per night around the world with GO HILTON!
25% off Food and Beverages (subject to individual outlets) Team Member Referral Program – offered at a rate of $100 per successful referral Holiday: 4 weeks plus public holidays Discounted Bupa health cover Modern and inclusive Team Member's areas Recognition non-stop all year long!
Responsibilities:
Assist in managing all Events Floor operations Maintain exceptional levels of customer service Ensure compliance with brand standards Evaluate guest satisfaction levels with a focus on continuous improvement Awareness of trends and propose ideas to build the range and quality of our services Manage costs, identifying any areas for action About You:
Full Australian working rights (no sponsorship is being offered) Strong knowledge of the hotel/leisure/service sector Record of success in Events, specifically the ability to deliver profit, control costs, and build customer loyalty Exceptional communication skills Exceptional leadership skills to create a winning team It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Event Operations experience in a managerial position in a hotel/Events Centre or similar Degree or diploma in Hotel Management or equivalent Passion for delivering exceptional levels of guest service WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!
H ospitality I ntegrity L eadership T eamwork O wnership N ow
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