Bring your ‘you’ to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities. We’re better and bolder together.
TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. It’s our why; our reason to exist. Now, we’re proud to be one of Australia’s leading mobile and internet providers. We’re not just redefining telco, we’re changing its course. And you play a role in that. A big one. The opportunities are plenty for those who are ready to accept the challenge.
Could that be you?
Your opportunity :
As our valued NOC Engineer, you will play a vital role in ensuring a high level of service availability through effective network and customer fault management. You’ll draw on your expertise in network operations, maintenance, and configuration to monitor and rectify network faults, ensuring optimal service delivery.
You'll make an impact by :
* Supporting network surveillance and fault rectification.
* Monitoring the transmission network and managing network outages and service degradation conditions.
* Resolving customer service faults within SLA and adhering to fault management processes.
* Completing allocated planned work and service provisioning tasks.
* Carrying out proactive network maintenance duties.
What you’ll bring :
* Minimum 3 years of Telecommunications experience in a similar role.
* Good general IP technology knowledge with router, switch, network, and IP protocol (BGP, OSPF, EIGRP, RIPv1 and v2).
* Understanding of IP / MPLS VPNs and hands-on experience in Network Operations, Maintenance, and configuration.
* Relevant industry certifications, such as CCNA, and relevant tertiary qualifications.
* Operational understanding and experience with SDH, DWDM, WIFI Networks, DSL, VDSL2, HFC, ATM networks, and Ethernet Transmission Networks.
* Excellent verbal and written communication skills, problem-solving skills, multitasking, and attention to detail.
Ideally, you will also have :
* Experience in NOC or Network provisioning.
* Ability to learn technical and business processes from documentation.
* Strong problem-solving skills, multitasking, working well under pressure, and attention to detail.
What's in it for you?
* Flexible hybrid way of working (from home and office)
* Stay Connected Mobile’ – Access to a free mobile plan
* Stay Connected NBN’ – Access to a free NBN 100 plan
* Your Leave’ - an additional 4 days of leave to be used whenever you like - every year
* Access to TPG Learning Hub platform and internal development opportunities
* Access to Corporate Partner Discounts
Come join us and build a better future. Apply today.
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