Management - Store (Retail & Consumer Products)
Taking Shape is one of Australia and New Zealand's premier retailers, constantly striving to innovate and create a memorable customer experience.
Our purpose is to create awesome, unique and fabulous fashion and curate the customer experience to support this.
Our Wollongong store has a unique opportunity for an inspirational Store Manager to lead and motivate their team through the Taking Shape vision and values.
By leading with innovation and enthusiasm, you will drive the profitability of your store through exceptional customer service and a personalized experience.
Store Managers are employed on a Tuesday - Saturday roster, at 37 hours per week.
Key Responsibilities:
• Be dynamic and inspirational leaders who consider all aspects of service to drive sales.
• Lead by example as ambassadors of the Taking Shape brand, with confidence and style.
• Build belonging and unity by living the Taking Shape values with their team members, customers, and community.
• Provide support, coaching, and mentoring to teams to maximize store sales and growth of the Taking Shape service culture.
• Cultivate a team environment of trust, motivation, and accountability, to maximize performance.
• Drive awareness of the Taking Shape brand through campaigns, promotions, and events.
• Provide exceptional customer service, creating a memorable experience and understanding our customer needs.
• Manage visual merchandising and effective stock management to maximize sales.
Requirements:
• Have an affinity with the Taking Shape brand and live its product.
• Demonstrated experience within a management role, preferably in Retail or a customer-led industry.
• Exceptional communication skills to build and maintain strong relationships with employees and customers.
• Encouraging leadership with exceptional people management skills to drive innovation and motivation within the team.
• Strong commercial acumen and business nous to meet targets and support team member targets.
Benefits:
• The opportunity to work with our Tribe, where employees and customers are celebrated.
• Amazing Reward and Recognition opportunities.
• A fun work environment where play is part of your day.
• Structured Learning and Development Programs.
• Generous Staff Discounts.
Taking Shape is a global leader in plus-size clothing with stores in Australia and New Zealand.
For over 30 years, Taking Shape has been a cornerstone brand for curvy women, specializing in fashion-forward designer collections in sizes 12-24.