Join CBRE, a global leader in Commercial Real Estate Work Your Way to suit your scheduleCareer path opportunitiesAdelaide Land of the people Kaurna peopleLooking to transfer your skills and have flexibility to suit your lifestyle? We are looking for candidates with both full-time & part-time availability.We are interested in people after casual work in the corporate sector to join our Work Your Way community to provide regular leave cover for a variety of different roles across our client accounts (well-known brands you will know!).Your dedication to customer service, exceptional work ethic, and strong people skills will enable you to deliver an amazing guest experience in a new environment-the workplace. The Opportunity: Deliver the best-in-class Concierge service to all staff and visitorsProvide Lobby experience, Partnership & Community hosting servicesTake a leadership role in 'owning' the lobby space, directing customers and visitors to the correct team member and triaging service requests accordinglyDeliver a range of building services, including umbrella loans, restaurant recommendations, and welcome giftsIdentify 'triggers for engagement' and opportunities to surprise & delight customersDiligently provide Concierge operational duties, such as refreshments, newspapers, turning media outlets on, etc.Provide direction or feedback to the cleaning team, performing light cleaning duties if requiredImmediately respond to any lobby issues, troubleshooting the issue or triaging to other team members as requiredReport on lobby operations and service offerings, providing recommendations on process improvements and product ideasTrack all customer engagements through Host-powered technology; sharing magic moments or critical complaints with the wider team immediatelyUnderstand the building processes and operations, subsequently providing direction to couriers and other third parties as required Our ideal person is someone who: Is a service-centric professional who is energetic, positive, and confidentIs dedicated to exceptional customer service and building genuine rapport and meaningful relationshipsIs enthusiastic and possesses strong people skillsCan think practically and operationallyIs diligent with setting and following processes, with solid attention to detailHas intermediate skills in Microsoft Office Packages - Word, Excel, Outlook What's in it for you? Flexibility to work the days that suit your scheduleEarn money while making invaluable industry connectionsGain hands-on experience across a range of different clients we serveRewarding career development opportunities across CBRE with free training and ongoing professional supportBeing part of a global leader who is dedicated to recognising and rewarding our employees in line with the Company's RISE ValuesJoin our Community of Flexible WorkersAt CBRE, our unwavering commitment to diversity, equity, and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.Our roles are full of opportunity, experience, and collaboration. If you haven't followed a traditional journey to get where you are, that's okay. We value all types of experience-the diversity and variety is what makes us unique.Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.We look forward to hearing from you!