Helping people is in our DNA.As the leading non-bank lender in Australia, for decades we have been providing free-thinking loans and have helped over 500,000 people get financial.We offer a broad range of flexible and custom products and are passionate about building and delivering exceptional experiences for our customers.We are a collaborative and social community that pride ourselves on being values driven.We base our vision of being the leading finance group that champions free thinking on FLAIR, our five key values that guide us to always be Fair, Learning, Accountable, Invested and Resourceful.These values inform everything we do, from how we look at the world, engage with our customers and treat each other.Desired Skills and ExperienceAbout the RoleWe are looking for a customer focused Support Engineer to provide tech solutions that enable our staff members to easily perform their roles.This involves supporting the Liberty community with tech issues and requests to uplift our corporate technology.We work in a friendly environment where suggestions are welcomed and encouraged, and teams are empowered to make decisions.Key ResponsibilitiesHelp people resolve their technical issues and requestsProvide operational support for corporate systems (such as Outlook, Teams, telephony, SharePoint Online, Azure virtual desktop, in-house application support)Provide input into opportunities for continuous improvementEnd to end resolution of issues, including understanding and resolving root causeSet up and support users, devices, printers, monitors, AV etcAbout YouEnthusiastic, keen to learn and get stuck into thingsFlexible to work across support and projectsKeen to learn and develop – the role will grow with youPassionate about helping and engaging with peers so we all learn togetherHands on experience with technologies such as O365, Active Directory, Azure AD, Exchange, Windows 10 & 11, device management, AzureWho is Liberty?At Liberty, we celebrate people bringing their most genuine and authentic selves to work and we're incredibly proud of the diverse and inclusive culture we've built.We're living this commitment through our gender equality, disability, LGTBIQ+, mental health and religious and cultural initiatives.As we work towards helping people get financial, we acknowledge and value the contribution of indigenous Australians, Torres Strait Islanders and other cultural minority communities.We strive for diversity and inclusion within our workforce and deliver a number of initiatives for our community.We are proud to be endorsed by Work180 and a certified B Corporation.We are thrilled to be the Employer of the Year at the 2021 at the Women in Finance Awards -we will never be finished making Liberty the best place to work.We believe it's the little extras that can make a big difference in helping our team meet their needs.There's more to working at Liberty than just great financial rewards - we provide access to a large number of great benefits such as:Wellness perks including, free counselling, yoga and meditation classes, flu vaccinations, health-checks, massages, private health and gym subsidiesWe are social with monthly themed lunches and events, EOY and EOFY parties Corporate casual dressCommunity groups such as our Internal Pride Network (LGBTQI+), Women in Leadership, Green Stars (environmental enthusiasts!)and moreAn opportunity to give back to the community with our Lend-A-Hand initiativesFantastic growth and career progression opportunities with access to online development coursesThere's more?!Yes we have coffee, daily fruit, constant snacks available anytimeLiberty is an equal opportunity employer.We encourage applications from all people, regardless of race, gender, religion, age, sexual orientation, gender identity or disability.#J-18808-Ljbffr