At Insentra we believe in a core set of values that define our work and our company culture. We define these values by being the best versions of ourselves and loving the work we do. We create an outstanding work environment for our crew, partners, and clients. We live our values and love to #HIT ACES: Honesty, Integrity, Trust, Accountability, Celebration, Efficiency and Service Excellence. The core of everything we do is ONE TEAM ONE DREAM. The heart of our culture is created by our Crew.
WHAT WE’RE LOOKING FOR
We are seeking a knowledgeable and motivated Wintel Engineer to join our dynamic team. This role is ideal for someone passionate about IT infrastructure, security, and cloud technologies, who is looking to grow their career as a top-tier engineer. You will play a critical role in supporting and maintaining both on-premises and cloud-based IT environments, ensuring the security and stability of IT infrastructure projects.
Key Responsibilities:
* Infrastructure Support: Provide comprehensive support for IT infrastructure, including on-premises environment (Active Directory, DNS, DHCP, Windows infrastructure).
* Incident and Request Management: Efficiently handle incidents, requests, and changes using ServiceNow and Planner Board tasks, ensuring timely resolution and exceptional service delivery.
* Risk Management: Operate within a risk-averse environment, understanding the impact of changes in enterprise settings, particularly when dealing with sensitive data.
* Automation and Scripting: Utilize PowerShell and other scripting tools to automate tasks, enhance efficiency, and improve infrastructure management.
* Collaboration: Work closely with internal and partner engineers, fostering strong working relationships across all levels of the organization.
* Continuous Learning: Stay current with industry trends, particularly in Microsoft products, cloud technologies, and security protocols, to ensure the infrastructure remains cutting-edge.
ABOUT YOU
* Core alignment with Insentra values #HITACES.
* Determined – you are the type of person who wants to own your space and have an aptitude to learn and share learning with the team.
* Inspired – You love people and champion our values of Honesty, Integrity, Trust. You lead with love and are passionate about working in a One Team One Dream environment.
* Self-Starter – you love to achieve, love to kick ass and love to deliver results beyond expectation.
* Independent – the thought of being micromanaged doesn’t work for you. The ability to manage your own calendar is important in a global work environment.
* Collaborative – You love working in cross-functional and global teams and are passionate about delivering amazing experiences.
* Logophile – You have excellent verbal/written communication and persuasive skills.
* Organized – You have excellent organizational skills, can self-manage, and demonstrate attention to detail.
* Flexible – You can pivot when needed and love variety.
* Positive – your attitude is infectious, and people love to work with you.
LOCATION
Sydney, Australia. This role requires onsite work.
EXPERIENCE & ATTRIBUTES
If you can demonstrate strong experience of the following, we would love to chat with you:
* Technical Expertise:
A minimum of 3+ years in an enterprise Information Technology (IT) environment.
* Proficiency in supporting on-premises infrastructure, particularly Active Directory, DNS, DHCP, and Windows Server environments.
* In-depth knowledge of VMWare, with a preference for experience with the current versions.
* Familiarity and experience working in risk-averse environments, particularly in enterprises handling sensitive data and change processes.
* Strong generalist experience with Microsoft technologies, including Microsoft365, MS Server, SCCM, Office 365, Enterprise Mobility + Security (EMS), Teams, Active Directory, and Azure Active Directory.
* Awareness of Microsoft Office 365 Security features, Azure ATP, DLP, AIP, Windows Defender ATP, Azure AD, and Azure AD PIM.
* Competency in PowerShell and other scripting languages, with the ability to understand and apply scripting for automation and management tasks.
* Excellent oral and written communication skills, with the ability to produce clear technical documentation.
* Proven ability to establish and maintain effective working relationships across all levels of an organization.
* A good communicator who can articulate project parameters, scope of work, and technical details to both technical and non-technical stakeholders.
* Work Approach & Problem-Solving:
Comfortable multitasking and managing multiple projects in a fast-paced environment.
* Self-motivated with the ability to work independently and with minimal supervision.
* Strong analytical and problem-solving skills.
* Additional Skills:
Knowledge of Nutanix and VXrail technologies.
* Experience with Microsoft Azure cloud services.
We are a Circle Back Initiative Employer meaning we commit to respond to every applicant. Sit tight… you will hear back from us soon.
#J-18808-Ljbffr