Randstad RegVIC2410 -Location: GeelongClaims Support - Medical Examiners Hub- 3 days per week- ASAP start to 20th December 2024- $39 p/h to candidateGeneral Skills and Responsibilities:- Strong written communication- Attention to detail- Confident on the phone- Ability to work mostly autonomously using guidance documents- Greater than basic admin skills—requires problem-solving capabilities- Proficiency in Excel- Strong computer skills—ability to quickly learn new platforms and handle file uploads and downloads- Ideal candidates may have PA, Legal Assistant, or Medical/Legal Admin Assistant experienceResponsibilities and Duties:- Completing document preparation for Independent Medical Examination (IME) requests, including FOI, clinical notes, and other relevant materials for IMEs- Updating Service Decisions on active claims, ending decisions on finalized claims, and adding decisions as required- Contacting clients to follow up on general authority forms and uploading forms to Avanti upon receipt- Managing FOI requests and radiology reports —communicating via messages or email- Tracking IME, supplementary, and addendum reports and coordinating with examiners- Uploading reports from external system to the internal system.- Processing invoices.- Handling indexing tasks- Drafting introductory letters or stability notifications to clients, following task-specific instructionsThis role is ideal for individuals with administrative backgrounds in medical or legal environments.Apply via using the link. Reach out to ****** for more information.skillsClaims, Medical, Legal, Excel, Customer service, attention to detailqualificationsStrong written communicationAttention to detailConfident on the phoneStrong Admin SkillsPA/Legal Assistant/Medical Admin background desirableStrong Computer and MS Excel skills.educationAssociate Degree/Diploma