The Harry James Group is working with a global leader in technology, who specialize in PV inverter system solutions and energy storage equipment for residential, commercial, and utility-scale PV applications, who are looking to add Technical Support Engineers to their expanding team. Responsibilities: – Responsible for pre-sales technical support of PV Inverter, BESS PCS, and BESS products. – Provide timely and excellent customer support, and maintain strong relationships with clients' technical teams – Provide bidding support on large-scale PV, BESS, and hybrid projects – technical solution proposals based on available products, technical document packages, bidding documents, etc. – Prepare and review technical related documents, and support commercial team on relevant document review. – Participate in technical marketing activities and present our clients technologies and solutions to the market. – Follow up on local applicable standards. – Proactively stay up to date with all the latest technologies concerning products and the underlying technologies. – Assist in market analyses, includes but not limited to customer's demand and feedback, market trend, etc. Requirements: – Candidates MUST have full working rights in Australia. – Hold as a minimum an Electrical, Electronics, Power System, Automation or related Engineering bachelor's degree, a master's degree is preferable. – Minimum of five (5) years renewable energy industry experience. – Good understanding of PV and BESS systems and renewable energy system designs. – Solid knowledge of electrical principles. – Skillset in CAD, Microsoft Office. – Prior experience in Electrical Engineering, experience in working/liaising with inverter manufacturer, large-scale project developer, and EPC is preferrable. – Excellent verbal and written English communication skills. – Self-motivated, enthusiastic, flexible, and have ability to engage with and influence a variety of stakeholders in a way that generates business benefit whilst maintaining key relationships. – Verbal and written Chinese communications skills preferred. #J-18808-Ljbffr