Helping people is in our DNA. As the leading non-bank lender in Australia, for decades we have been providing free-thinking loans and have helped over 500,000 people get financial. We offer a broad range of flexible and custom products and are passionate about building and delivering exceptional experiences for our customers.We are a collaborative and social community that pride ourselves on being values driven. We base our vision of being the leading finance group that champions free thinking on FLAIR, our five key values that guide us to always be Fair, Learning, Accountable, Invested and Resourceful. These values inform everything we do, from how we look at the world, engage with our customers and treat each other.Job DescriptionAbout the RoleWe are looking for a Systems Engineer - EUC to implement and enhance tech solutions to enable our staff members to easily perform their roles. This involves supporting our teams along with building and maintaining solutions to achieve our ambitious goals!We work in an agile environment where improvement suggestions are welcomed, and teams are empowered to make decisions. You will play an integral part of decision making and uplift of our technology.Desired Skills and ExperienceKey ResponsibilitiesScope, plan and implement new tech solutionsAct as an escalation point for support requestsUnderstand and resolve root cause issuesUse scripting skills and automation to streamline processesDeliver delightful customer experience, providing operational support of all systems utilised by the group and its business partnersProvide well considered recommendations to uplift our technologyAssist the team with configuring, installing, and supporting devices, printers, monitors, and other peripheralsSupport and create systems that promote customer self-serviceAbout YouEnthusiastic and excited to continuously learn and get stuck into thingsSolution focused and an excellent problem-solver with a positive outlookFlexible to work across support and projects and help colleaguesPassionate about engaging with peers so we all learn togetherAn excellent problem-solverAble to communicate effectively with other team members and stakeholders. Able to explain non-technical concepts in simple termsExperienced in Microsoft Technology within a corporate environment, including Azure Active Directory, Active Directory & Group Policies, Email (Exchange and Email Security), Intune, Office 365 Admin, Basic Networking and Scripting (PowerShell)Knowledgeable about Anti-Virus and Cyber securityExperience with Cloud technologies and Power Platforms is advantageous.At Liberty, we celebrate people bringing their most genuine and authentic selves to work and we’re incredibly proud of the diverse and inclusive culture we’ve built. We’re living this commitment through our gender equality, disability, LGTBIQ+, mental health and religious and cultural initiatives. As we work towards helping people get financial, we acknowledge and value the contribution of indigenous Australians, Torres Strait Islanders and other cultural minority communities.
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