Our client is a leading transport and logistics provider, committed to delivering excellence in service and solutions. With a focus on operational efficiency and customer satisfaction, we provide reliable, on-time transportation services to our clients. As we continue to expand, we are looking for a skilled and dynamic Operations Manager to join our team and help drive our growth.Job Summary:They are seeking an experienced Operations Manager to oversee and optimise the day-to-day operations of the business. This role will involve managing the planning, scheduling, and delivery of services to their clients, with a strong emphasis on client engagement, operational efficiency, and continuous improvement.Key Responsibilities:Lead and manage the operations team to ensure smooth and efficient transport and logistics activities.Develop and implement effective scheduling and planning strategies to maximise resource utilisation and meet client needs.Build and maintain strong relationships with clients, addressing any issues or concerns promptly to ensure customer satisfaction.Analyse and track performance metrics, preparing reports to measure operational effectiveness and identify areas for improvement.Collaborate with cross-functional teams to ensure alignment and seamless coordination between departments.Oversee the management of logistics resources, including fleet and personnel, to ensure timely and cost-effective service delivery.Implement best practices for safety, compliance, and operational excellence.Identify and resolve operational challenges, providing innovative solutions to improve service quality and efficiency.Stay up-to-date with industry trends and technology advancements to continuously improve operations.Qualifications:Proven experience as an Operations Manager or in a similar role within the transport and logistics industry.Strong client-facing skills with a proven track record in client engagement and relationship management.Excellent planning, scheduling, and resource management skills.Ability to analyse data, track KPIs, and make data-driven decisions to improve operational performance.Exceptional leadership and team management abilities.Strong problem-solving skills and the ability to think strategically and tactically.Knowledge of transport regulations and industry best practices.Excellent communication and interpersonal skills.What We Offer:Competitive salary and benefits package.Opportunity for career advancement and professional growth within a growing company.A collaborative and dynamic work environment where your contributions are valued.If you are an experienced operations professional with a passion for transport and logistics, a commitment to client satisfaction, and a desire to contribute to our company's success, we would love to hear from you! Please click on the Apply now button or reach out to Anthony Branch on