Are you passionate about making a real difference in people’s lives? Join Montessori Care and lead with purpose!Montessori Care is a growing provider of high-quality aged care and NDIS services, driven by the Montessori philosophy of fostering independence, choice, and growth. We are looking for a Client Relations Manager to lead and inspire a team of support workers, ensuring exceptional care for our clients while driving community engagement and continuous improvement.Your Role:As a Client Relations Manager, you will support all our clients in the Illawarra region. There is already an established team and client base but projected to grow in the next 12 months. You will be an integral part of that growth. This role is based in the Wollongong area but you will be expected to attend our Sydney office approximately 2 days per week. Your key responsibility areas will be: •Lead and Manage Teams: Supervise and support a team of highly engaged Support Workers to deliver timely, high-quality care.•Enhance Participant Engagement: Conduct assessments, collaborate with clients, and advocate for their needs to help them achieve their goals.•Drive Business Development: Respond to client inquiries, develop business pipelines, and represent Montessori Care at local events and workshops.•Promote Continuous Improvement: Ensure compliance with NDIS and aged care standards while fostering a culture of quality and innovation.•Strengthen Community Ties: Build relationships with local healthcare providers and community organizations, tailoring services to regional needs.What We’re Looking For:•Relevant tertiary qualifications or significant experience coordinating care in the NDIS or aged care sector.•Proven ability to manage care for clients with complex support needs.•Experience in leadership or supervisory roles, with strong team management skills.•Excellent interpersonal and communication skills, with a focus on client satisfaction.•Strong computer literacy and data management skills.•Ability to work independently and as part of a team.•Professional, ethical, and non-judgmental approach.•Flexibility: Willingness to travel to client homes and community events.What We Offer:•Competitive salary package.•Opportunities for professional development and career growth.•A supportive and collaborative work environment.•The chance to make a tangible difference in the lives of our clients and their families.How to Apply:If you’re ready to lead with purpose and help clients achieve their goals, we’d love to hear from you!Join Montessori Care and be part of a team that transforms lives through compassion, innovation, and excellence.Montessori Care is committed to fostering a respectful, diverse, and inclusive workplace that reflects the communities we serve. We welcome applications from people of all ages, nationalities, abilities, and cultures