Business Administrator (Staff Journey & Rostering) - TraralgonBupa Traralgon is a beautiful, modern aged care home, set in the East Latrobe Valley, north east of Traralgon, a short drive from the centre of town. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents.The BenefitsFree select health insurance products for you and your immediate family up to $5,500VIVA - our employee wellbeing program - live healthier and happier. We support our people to be the best version of themselves, physically and mentally, so they can be the best support for our customers.Career development: You'll have a real say in shaping the future direction of the business and your own career.Access to leading training and professional development - supported by our quality education team and expert clinicians.Comprehensive induction and buddy program - we set you up for success from the outset.Be recognised and rewarded - Bupa Love Reward & Recognition Program ensures that the gratitude of our residents and their families is passed on to staff who deserve it.About the RoleAs the Office Administrator - known as a Customer Service Consultant (CSC) in Bupa, you will work alongside one other CSC and our General Manager. You will be responsible for a range of administrative tasks to help support the operation of the care home.DutiesResident Placement - Providing prospective residents and loved ones with a warm, welcoming, and informative introduction to the Care Home.Employee Service - Support and oversee the Care home employee experience, through administering rosters, recruitment activities, onboarding, and managing annual and sick leave.Concierge / Reception / Admin - Effectively lead the customer and administrative experience function of the Care Home.Skills and ExperiencePatience and a sunny disposition.Great communication skills, with diplomacy and a proactive approach.Intermediate to advanced skills across the MS Office Suite.Previous experience in a similar admin/customer service role.Highly developed organisation and time management skills.CultureWe all share the same purpose at Bupa Aged Care: helping people live longer, healthier, happier lives. We take pride in delivering high-quality care with a personal touch and aim to support you with the tools you need to achieve a fulfilling career.How to ApplyClick Apply to be taken to our online application process. As part of your application, you will be asked to complete pre-employment checks.Workplace CommitmentBupa cares about creating and sustaining a safe and inclusive workplace where our team members feel they belong. We are committed to providing equal opportunities and fostering a workplace free of discrimination, bullying, and harassment.
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