About the Company Our client is a well-established Australian financial services company dedicated to innovation, digital transformation, and customer-centric solutions.
They are seeking a highly skilled Support Engineer for an initial 8-month contract.
About the Role As a Support Engineer, you will be responsible for providing hands-on technical support, troubleshooting, and maintaining critical IT systems.
You will work across a range of technologies, supporting end users and infrastructure while ensuring a smooth and secure IT environment.
Key Responsibilities: Provide Level 1 & 2 technical support for hardware, software, and network issuesManage Active Directory Administration (On-Premises, EntraID, Hybrid)Administer Microsoft 365 (Exchange, SharePoint, Teams)Support Microsoft Device & Software Management (SCCM, Intune)Maintain Windows Server 2016-2022 environmentsTroubleshoot and support Apple iOS devices, video conferencing tools (Zoom, Teams), and Atlassian productsFollow ITIL principles and best practices for incident and problem managementDiagnose networking issues (TCP/IP, DNS, DHCP, VPN) and peripheral equipment problemsAbout You: Proven experience in a Support Engineer or similar IT support roleStrong problem-solving skills and a proactive approach to troubleshootingExcellent communication and customer service skillsAbility to manage priorities and work in a fast-paced environmentITIL certification (or equivalent) is desirableWhat's in it for You? Opportunity to work with cutting-edge technologiesA supportive and collaborative team environmentCareer growth and training opportunitiesWork on diverse and exciting IT projectsIf you're a Support Engineer looking to take the next step in your career, we'd love to hear from you!
If you think this would be the ideal next role for you and you have the desired experience, then please click on the link below or send your resume directly to Nick at
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