Title: Front Desk Agent - Bullfrog Resort & Marina
Requisition #: 548577
Location: Bullfrog, UT, US, 84533
Job Description
About Lake Powell:
Lake Powell is the second largest man-made lake in the United States & is the ultimate playground! Over two million people visit each year to view the iconic landscape of sandstone arches, canyons, & winding waterways. The crystal-clear waters are home to water sports like boating, kayaking, paddleboarding, & rafting. Instagrammable points of interest include Antelope Canyon, Rainbow Bridge, & Horseshoe Bend.
The Front Desk Agent is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
Position Type : Seasonal
Season Dates : Early April - Late October 2025
Housing : Employee housing is available
Job Responsibilities
1. Greet and provide customer service to guests while anticipating their needs.
2. Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
3. Book reservations, rentals, and coordinate registration.
4. Operate a register and/or software system to complete cash and credit card transactions.
5. Answer phone calls and emails and deliver messages as needed.
6. Maintain excellent customer service and positive attitude towards guests, customers, clients, co-workers, etc.
7. Coordinate resolution of guest concerns.
8. Communicate closely with all departments to ensure a seamless guest experience.
Qualifications
1. Previous guest services experience required.
2. Previous cash handling experience preferred.
3. Demonstrates excellent customer service skills.
4. Demonstrates interpersonal and communication skills, both verbal and written.
5. Demonstrate organizational skills, accuracy, and attention to detail.
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
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