Key Customer Manager Functional area: Other
Onsite or Remote: Hybrid
Country/Region: AU
City: Brisbane
Location: Brisbane, QLD, AU, 94005
Date of posting: Mar 19, 2025
Epiroc is now hiring a Key Customer Manager focused on our underground equipment market.
We would be interested in hearing from candidates in Mt Isa, Townsville, and South East Queensland.
As the Key Customer Manager, you will assume responsibility for leading and growing Epiroc across North Queensland and other key underground markets in the Eastern Region. The role will be charged with winning new business while being the primary customer contact, owning the customer relationship.
This is a challenging and rewarding position within Epiroc. You will be able to demonstrate a proven knowledge and experience of the industry with the ability to identify specific application understanding and to work through multiple facets of the customers' requirements to offer viable and workable solutions, resulting in market and sales pipeline growth.
You will need a demonstrated ability to engage with a broad range of both internal and external business stakeholders and promote the solutions and capabilities of Epiroc as a whole.
Your ability to look outside the norm and approach your work methodically and with a self-disciplined focus to prioritize and manage tasks effectively will be key to your success in this role.
Attributes required: A competitive nature - the desire to succeed for your customer, yourself, and Epiroc Proactive self-starter willing to undertake extensive travel and site level engagement A background in and understanding of business development, account management, or general sales Previous exposure to the underground mining market A technical mindset - you don't need to be an expert regarding machinery as you will be supported in that space, but a solid understanding of technical considerations is important Highly developed communication skills. Strong collaboration skills and the ability to find common ground with people approaching projects from differing perspectives. A strong ability and desire to solve problems Resilience What we offer: Company-paid Income Protection Unlimited career opportunities Paid parental leave for primary and non-primary carers Above NES long service leave Years of service recognition awards Training and mentorship opportunities Flexible work opportunities Location: Queensland Based position, with the final location to be determined based on the suitability of candidates.
At Epiroc, we want to attract the best talent to join our exceptional team. If you believe your skill set and background closely matches what we are looking for, then Your passion belongs here! United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.
In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support from their leaders.
We are committed to giving you every opportunity to succeed in a culture of innovation, diversity, and collaboration, combined with a caring atmosphere.
Diversity and sustainability are key to growing fresh and innovative ideas and solutions for our customers. Epiroc is a leading manufacturer for the mining and infrastructure industries. Learn more at
#J-18808-Ljbffr