About the Business
The Trustee for the Balia Family Trust operates TSG Mt Warren News, a vibrant retail business located in the heart of Mount Warren Park, Queensland. This family-run establishment combines the specialized offerings of a tobacconist—featuring premium pipes, cigars, vapes, and tobacco accessories—with the everyday convenience of a newsagency and authorized Golden Casket lottery outlet.
Our Products and Services:
* Lottery tickets for games like Saturday Gold Lotto and Powerball
* High-quality smoking accessories
Serving the local community, TSG Mt Warren News provides a diverse range of products and services, making it a trusted one-stop shop for residents in this suburban area southeast of Brisbane.
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About the Position
The Retail Manager position at TSG Mt Warren News is a full-time role designed for a dynamic individual to oversee daily operations, lead a small team, and ensure an exceptional customer experience.
Key Responsibilities:
1. Oversee daily store operations, including inventory management, stock ordering, and merchandising.
2. Manage and train staff to deliver high-quality customer service and meet sales targets.
3. Ensure compliance with all legal and regulatory requirements related to tobacco and lottery sales.
4. Handle cash reconciliation, banking, and basic financial reporting.
5. Develop and implement strategies to boost customer engagement and increase revenue.
6. Maintain a clean, organized, and welcoming store environment.
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Requirements
* Australian citizens and permanent residents are encouraged to apply.
* Required Qualifications: Bachelor's degree in business, management, or a related field.
* Required Experience: Minimum of 3 years in retail management or a similar supervisory role.
* Strong leadership and team management abilities.
* Excellent communication and customer service skills.
* Proficiency in inventory management and point-of-sale systems.
* Ability to multitask and thrive in a fast-paced environment.
* Knowledge of tobacco products and lottery operations (preferred but not essential).