Full-time - Mackay
Our vision is to be recognised as a leader in responsible port trade, where Queenslanders thrive for generations. To meet our vision, our people are at the heart of our success managing safe, efficient and fair ports that connect North Queensland to the world. We do this by balancing the needs of iconic surroundings, our communities, and our stakeholders.
Around half of Queensland’s trade, by tonnage, passes through our ports at Weipa, Abbot Point, Mackay, and Hay Point, making us one of Queensland’s largest port authorities. We take great care to provide safe, efficient and fair port services.
Role Overview
Reporting to the Senior Advisor Community Relationship, the Community Relationship Advisor will play a pivotal role in supporting NQBP’s community engagement program. Working within a multi-disciplinary Corporate Affairs team, the role will support strategy development and implementation, process improvement, and driving positive relationships within the communities of NQBP’s four ports.
Key Responsibilities
1. Design and deliver community activities such as events, community reference groups, forums, small groups, and media opportunities. This may include the coordination of community education, adoption of research activities or behaviour change campaigns.
2. Design and deliver community Port Tours to create awareness and build a positive reputation for NQBP operations.
3. Plan, manage and implement the delivery of the NQBP Community Fund and identify opportunities for the Corporate Sponsorship Program.
4. Actively promote the work of the NQBP to the broader community through various events and experiences and foster interaction to gather feedback.
5. Liaise with a range of internal and external stakeholders to foster positive relationships and build on shared objectives.
6. Establish, support and maintain solid relationships, and employ active listening techniques to encourage transparent communication with local port communities.
7. Champion inclusivity, accessibility and diversity in all community engagement activities ensuring that the voices of minority groups are equally heard and valued.
8. Attend community networking events and presentations as required.
About You
1. Relevant tertiary-level qualifications and demonstrated experience in communications and community engagement or a minimum of 5 years practical experience.
2. The applicant will be required to undertake a Police clearance and hold a current Maritime Security Identification Card (MSIC) or the ability to obtain a MSIC within three months of commencing employment.
3. Hold a current Working with Children (Blue Card), or the ability to obtain one.
4. Possession of a current Queensland Open Driver’s Licence and undertake regular travel to NQBP ports or to represent NQBP interests as required.
5. Excellent verbal and written communication skills to effectively engage with community members, stakeholders and internal teams.
6. Ability to plan and execute community engagement initiatives, fostering positive relationships and gathering feedback.
7. Strong interpersonal skills to build rapport, establish trust and navigate diverse community demographics.
8. Ability to understand community perspectives, demonstrate empathy and practice active listening to address concerns and needs.
9. Proven ability to collaborate with cross-functional teams, internal departments and external partners to achieve community-oriented goals.
10. Strong organisational skills to manage multiple projects and deadlines simultaneously, set priorities and meet deadlines while ensuring seamless execution.
11. Aware and respect for cultural differences, ensuring inclusivity and respectful communication within diverse communities.
Desirable
1. Certification in Public Participation (IAP2) and demonstrated ability to ethically practice the application of the IAP2 Core Values and Code of Ethics, and Diversity, Equity and Inclusion principles.
2. Knowledge of the local areas, communities, and community groups where NQBP operates.
Benefits of working for NQBP
1. Flexible ways of Working - we're committed to developing working practices that support flexibility in terms of where, when and how we work: including the option to work a 9 Day fortnight.
2. Career - We know that your experience is unique – and your career should be too. Joining us we’ll help you reach your potential based on your experience, interests, and expertise: Dedicated learning platform; subsidised professional qualifications.
3. Added Benefits - parental leave; 12.75% superannuation; cultural, community and study leave, 4 weeks leave.
4. Recognition - We value you. We see and understand you. Whether you're the quiet achiever or the fearless leader, you bring a unique energy like no other: Health and Wellness Program; birthday vouchers; discretionary bonuses.
5. Enterprise Agreement – The position is classified as a Band 5 Administration, Management & Professional stream in our Enterprise Agreement 2022.
Joining NQBP
We are committed to inclusion and celebrating our diverse workforce, their individual talents and the innovation they bring to their work. We welcome and encourage applications from people of all backgrounds and abilities, Aboriginal and Torres Strait Islander peoples, LGBTQI+ community, women, mature age workers and people with different abilities.
Merit is paramount in our selection process, ensuring candidates are assessed against the specific needs of the role. Additionally, we recognise the importance of diversity in skills and actively consider a broad range of capabilities when making recruitment decisions.
We have a team of diverse professionals who are committed to our values of Care, Connection, Courage and Curiosity. Our people pursue a high standard of environmental management, both of our own activities and those of commercial partners.
Application Process
If you are interested in joining North Queensland Bulk Ports Corporation, please submit an application with your current resume and a covering letter. This role will remain open for applications until 24 April 2025. Due to the volume of applications, only shortlisted applicants will be contacted.
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