Empower Innovation in Autonomy & AI
Are you a technically savvy, customer-focused professional eager to shape the future of AI-powered autonomous systems?
We’re looking for a Pre-Sales Engineer to help customers solve complex technical challenges and maximise the potential of our cutting-edge technology. In this role, you’ll work with global leaders in autonomy, spanning industries from autonomous vehicles to ocean exploration and restoration.
What You’ll Do
* Technical Expertise: Diagnose and resolve customer technical issues while collaborating with engineering teams to troubleshoot software and hardware challenges.
* Customer Engagement: Partner with the sales team to understand customer needs, present tailored solutions, and drive product adoption.
* Solution Development: Design and execute technical solutions that exceed customer requirements.
* On-Site Support & Training: Travel domestically and internationally to provide specialized technical support, sales assistance, and customer training.
* Loan Equipment Management: Maintain and oversee the regional loan pool in collaboration with Sales Operations.
* Technical Documentation: Develop support materials, including policies, procedures, knowledge articles, and customer tools such as GUI and SDKs.
* Customer Success: Build strong, lasting relationships and deliver world-class customer experiences.
What You Bring
* A degree in Engineering and 3+ years of experience in Pre-Sales, Solution/Application Engineering, or Technical Support.
* Experience in geospatial, surveying, maritime, or autonomous systems industries is a plus.
* Ability to simplify complex technical concepts and communicate solutions effectively—whether through documentation, presentations, or live demos.
* A customer-first mindset, with a passion for problem-solving and delivering outstanding support.
* Familiarity with CRM tools and technical software like MATLAB for data analysis.
* The ability to thrive in a fast-paced, innovative environment, collaborating across sales, engineering, and product teams.
* Strong presentation skills with the ability to engage both technical and non-technical audiences.
Why Join Us?
* Be at the forefront of AI and autonomous systems, working on technology used across land, sea, air, and space.
* Join a global leader with offices and research facilities worldwide.
* Work on groundbreaking innovations, from autonomous race cars to space exploration initiatives.
* Grow your expertise in a collaborative, forward-thinking environment.
Ready to Take the Next Step?
Apply now to be part of a team driving innovation in AI and autonomy. For any questions, contact Megan at —we’d love to hear from you.
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