The Pirtek Group is an international success story specialising in mobile "on-site" service and replacement of hydraulic and industrial hoses.
With over 44 years of experience in the hydraulics and industrial market and with 107 locations across Australia, we are experiencing continued growth due to a philosophy based on service excellence and a proactive and planned business approach. We are seeking the appointment of a Centre Technician for our Kalgoorlie Service Centre.
The Role
As a Centre Technician you will be expected to deliver consistent, accurate, high quality service to our customers. You will become a passionate and energetic team member with excellent skills in communication. The job will challenge you to provide solutions and build relationships with a varying range of customers. You will be provided with training towards a long term goal of Mobile Sales and Service Technician. You will report to the Operations Manager.
General Tasks
1. Support in daily operation of the Hose Service Centre
2. Learn hose assembly, Machine/Weld and pipe-bending procedures
3. Assist to customers' needs at counter and on the phone
4. Pick-up and deliver goods as required
You
To be considered for this position you will ideally have:
5. A strong understanding of customer service
6. Good telephone manner
7. Excellent verbal and written communication skills
8. Ability to carry out instructions
9. A knowledge of the industry or similar type
10. Trade certificate is an advantage but not essential
11. Ability to operate machinery, use tools and measuring devices
12. Possess a current drivers' licence – Ability to drive manual is essential
13. Be computer literate and have good literacy and numeracy skills
14. Well presented and groomed
15. Strong work ethic and pride in workmanship
16. Ability to prioritise to meet deadlines and problem solve
17. Desire to be a team player
18. Live within a reasonable distance to the business
19. An understanding of WHS and Safe Work Practices
20. Maintain neat and tidy dress and appearance in line with Pirtek Dress Code Policy